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Toyota of Rockwall

Rockwall, TX

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Employees
Reviews
Vehicles
4.5
5,424 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 5,424 reviews

May 31, 2024

3 out of 5. The staff is always friendly and not pushy like most dealers when it comes to upselling services. The facility is always clean and comfortable and th More

by Jmbharris86
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024

Always appreciate the dealership and quality work done, prices could be more in line with the industry. More

by craigstx1911
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 29, 2024

Ricardo was awesome and everything went great thanks to him, i’m so happy with it all! More

by melatm88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Mendez
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May 30, 2024 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

Helpful
May 28, 2024

Professional service rendered. Lovely atmosphere and space clients could sit. Overall it was a nice experience More

by busoladivine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 27, 2024

Primo has excellent people skills. Super nice sale person. Thank you helping us. You are awesome ⭐️⭐️⭐️⭐️⭐️ More

by jmariahbarnes16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

Helpful
May 27, 2024

Our salesman (Isaí) was great, however transparency from the dealership (added amenities on car without being consulted) needs to be worked on. The finance lady who attended us lacked professionalism and ga More

by Emi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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May 27, 2024

Positive experience, just need to be more organized when it comes to clients pulling up into the drive for service. More

by rodzknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

Helpful
May 26, 2024

Aubrey Price is the best salesman EVER! He makes buying a car painless but his knowledge and honesty! More

by PEWYLIE26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aubrey Price
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May 29, 2024 -

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Aubrey, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
May 26, 2024

service was great i will recommend other person to you rep was very friedly and explain everything that needs to b done to my car More

by jessercardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 25, 2024

Tire warranty issue not done correctly. Fixed after Paris Toyota for involved. Money was refunded More

by rdld1981
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We are glad the issue was resolved and we appreciate your business and hope to see you again soon!

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