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Toyota of Montgomery

Montgomery, AL

3.9
132 Reviews
When you shop for a new Toyota vehicle in Montgomery, you're looking for a Toyota dealership you can trust with the model you want and a hassle-free car-shopping experience. At Toyota of Montgomery, we're proud to be one of the top Toyota dealers in the area, offering a variety of New Toyota Cars For Sale and Used Sedans, SUVs, & Wagons in Montgomery, AL. Contact our sales or service teams to schedule a test drive! Toyota of Montgomery also proudly serves Montgomery, AL, and surrounding communities. Start shopping by exploring current New Toyota Lease and Finance Specials on popular Toyota models. Looking for a used car for sale instead? Browse current Used Car Offers and specials near Montgomery. Also, take a look at deals on Toyota of Montgomery Certified Pre-Owned Toyota Cars For Sale in Montgomery, AL for affordable specials to fit your budget.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 132 reviews

June 13, 2024

The process was lengthy, but everyone was very helpful. Lashonda was knowledgeable and fast. I would definitely use them again! More

by jessica.stanfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LASHONDA DOWDELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Toyota of Montgomery responded

Jessica, thanks for your patience and kind words! We're glad Lashonda and the team at Toyota of Montgomery could assist you effectively. Looking forward to serving you again in the future!

June 08, 2024

Fui a comprar una toyota camry y nos atendió el señor que se llama Feliz Dias y fue muy amable con nosotros More

by Poncho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JORGE CALONGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
FELIX DIAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Jun 10, 2024 -

Toyota of Montgomery responded

Poncho, gracias por compartir su experiencia! Nos alegra saber que Feliz le atendió tan bien en Toyota of Montgomery. Disfruta de su nuevo Camry!

June 07, 2024

The service is less than adequate. They have new technology when you arrive, but no one greets you. They walk past as you sit there. My oil change took 2 1/2 hours. I arrived at 1 pm More

by Malachi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro
Jun 08, 2024 -

Toyota of Montgomery responded

Malachi, it's disappointing to hear about your recent experience. We strive for efficient and friendly service, so it's concerning that we fell short during your visit. Your feedback is important, and we'd like the opportunity to improve. Please reach out when you have a moment so we can address this directly. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

June 07, 2024

Luis was our salesman, he was not pushy, told him the vehicle I liked, he got the keys, I drove it and fell in love and drive it home. Thank you Luis! More

by twood59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LUIS GONZALEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Toyota of Montgomery responded

Thank you for sharing your experience! We're delighted to hear that Luis made the process smooth and enjoyable at Toyota of Montgomery. Enjoy driving your new vehicle!

June 05, 2024

Dropped off car and got a call when done. Fairly simple and straightforward. Only suggestion I have is that techs should re-set all service notifications. This is supposed to be done but hasn More

by dane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recognize any names.
Jun 05, 2024 -

Toyota of Montgomery responded

Thanks for the feedback! We're glad to hear your experience at Toyota of Montgomery was straightforward. We'll definitely pass along your suggestion about resetting service notifications to our team. Looking forward to serving you again!

June 04, 2024

LP (Lawrence) was the best! I would highly recommend working with him. He was very patient and went the extra mile (and then some). He made the entire experience great! More

by DT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LAWRENCE PHILLIPS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Toyota of Montgomery responded

Thank you for the glowing review! We're delighted to hear that Lawrence provided such excellent service at Toyota of Montgomery. We appreciate your recommendation and hope you enjoy your new ride!

June 04, 2024

Tried to get me to purchase a front end alignment without even checking to see if one is needed. I drove through some big computer thing that they said checked tires, alignment, and other things but didn’t More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Jun 05, 2024 -

Toyota of Montgomery responded

John, I apologize for the inconvenience you experienced during your visit. We strive to provide efficient and accurate service, so it's disappointing to hear about these issues. I'd like to discuss this further with you and ensure we address your concerns properly. Please reach out when convenient. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

June 03, 2024

My vehicle was serviced and I paid over $100. Two days later I realized, I had no wiper fluid. Also, when my vehicle was finished I had to ask what the service department said, the advisor didn’t More

by Leety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie
Jun 04, 2024 -

Toyota of Montgomery responded

I'm sorry to hear about your recent service experience. It sounds like we fell short in both communication and thoroughness, which is not what we strive for. I'd appreciate the chance to discuss this further and make things right. Please reach out when you can. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

June 01, 2024

I have used this dealership for the entire time I've owned my car. They went from being trustworthy and quality repairs to slimy and subpar repairs. Take your Car to any place other than this place More

by Alabama2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can't recall who I dealt with.
Jun 03, 2024 -

Toyota of Montgomery responded

It's disheartening to hear about your recent experiences with our service. We strive for consistent quality and trustworthiness, so this feedback is concerning. If you're open to discussing the details further, please reach out directly so we can address these issues properly. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

June 01, 2024

Got the new vehicle I wanted! Shon was an amazing sales rep! Love this car! Was such a great experience that my husband also bought himself a new car! More

by jah
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LASHONDA DOWDELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Toyota of Montgomery responded

We're delighted to hear that Shon provided such a great experience at Toyota of Montgomery! Enjoy your new vehicles, and thanks for choosing us!

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