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Toyota of Cleveland

McDonald, TN

5.0
4,559 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,559 reviews

June 13, 2024

Great dealership and great salesman. At the dealership everyone was polite and courteous. No hassle getting exactly what I was looking for. Mike “Iceman” Burr was a great salesman. Not t More

by briantoe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Toyota of Cleveland responded

Thanks for the fantastic feedback! We're delighted to hear that "Iceman" and our team at Toyota of Cleveland provided a hassle-free experience. Enjoy your new vehicle, and we appreciate your support!

June 13, 2024

Matthew Frady and his team made my buying experience an easy one. He even delivered the car to me after purchase. Thank you! More

by wmaddox1
Recommend Dealer
Yes
Employees Worked With
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Toyota of Cleveland responded

We're delighted to hear that Matthew and the team at Toyota of Cleveland made your buying experience smooth and convenient. Enjoy your new car, and thanks for choosing us!

June 13, 2024

Kenny was easy to work with and knowledgeable about the Camry. He accommodated my time schedule and made it an enjoyable experience. Damon graciously helped with paperwork while Kenny was busy with anoth More

by elaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Toyota of Cleveland responded

Elaine, we're delighted to hear that Kenny and Damon made your experience at Toyota of Cleveland enjoyable. Thanks for the recommendation!

June 12, 2024

My salesman picked my up from the next city just to deliver my new Kia! Thank You! More

by DSBT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Cleveland responded

Thank you for sharing your experience! We're happy to hear our team provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you! - The Toyota of Cleveland Team

June 11, 2024

The salesman Fidel Valencia was very friendly, informative, courteous and a pleasure to work with. I highly recommend him to anyone interested in a vehicle at Toyota of Cleveland. More

by Rbanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Toyota of Cleveland responded

Thank you for recommending Fidel and sharing your positive experience with Toyota of Cleveland! We're glad to hear he made the process enjoyable for you.

June 08, 2024

Our experience with the dealership was very enjoyable. The staff was very knowledgable with with their vehicle and we did not feel presure into buying any vehicle from them. Austin Calfee and Justin Goodn More

by daniel.holder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Cleveland responded

Daniel, we're delighted to hear that Austin and Justin made your experience at Toyota of Cleveland enjoyable and pressure-free. Thanks for sharing!

June 08, 2024

Hey I had a great experience and the service was great. Thanks John for the sale. John you were great help. Thanks again More

by ihall7134
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stanesic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Cleveland responded

We're delighted to hear you had a great experience with John and the team at Toyota of Cleveland! Thanks for choosing us, and enjoy your new vehicle!

June 05, 2024

Dealership had a good selection of vehicles, with several quality employees to assist on any questions that I had. Second vehicle I’ve purchased from them and won’t be the last More

by crp2643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland again! We're glad to hear our team and vehicle selection met your expectations. Looking forward to assisting with your future purchases!

June 05, 2024

We were a first time buyer for our salesperson, Cadence, but she did a great job. We purchased a used car but felt confident after being shown paperwork on its history and maintenance the dealership had don More

by VW purchaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cadance Matlock
Jun 06, 2024 -

Toyota of Cleveland responded

Thank you for sharing your experience! We're glad to hear Cadence and the team at Toyota of Cleveland made your first-time purchase smooth and reassuring. We appreciate your trust in us, enjoy the new ride!

June 05, 2024

From the time I walked into Toyota Cleveland, I felt heard and understood. Fidel, Julien, and Tyler were beyond helpful and amazing. Their patience with me buying my first car is truly what sealed the d More

by Gabrielle Harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Cleveland responded

Gabrielle, we're delighted to hear that Fidel, Julien, and Tyler made your first car-buying experience at Toyota of Cleveland so positive. Thank you for sharing your kind words! Enjoy the new ride!

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