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Swickard Buick GMC of Thousand Oaks

Thousand Oaks, CA

4.3
43 Reviews

3601 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 43 reviews

June 11, 2024

My phone would not connect to the infotainment screen so I brought my truck in and left it with Arthur Reyes in service and they had it back working in no time. Thank you Arthur for taking care of the issue More

by Bob Barnhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Reyes
Jun 11, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Bob, we're glad Arthur and the Swickard Buick GMC of Thousand Oaks team could resolve your issue quickly. Thanks for choosing us!

June 05, 2024

Everyone at Swickard of thousand oaks has a great customer service. Daniel Barajas and Juan 5 stars for them! More

by Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas and Juan.
Jun 05, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Rosa, thanks for the shoutout to Daniel and Juan! We're glad you had a great experience at Swickard Buick GMC of Thousand Oaks.

June 05, 2024

Very helpful and professional. Dante carefully listened when I had a problem and quickly had me in a loaner that saved my vacation trip. More

by TOLYRIQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Galatolo, Carmen Perdomo
Jun 05, 2024 -

Swickard Buick GMC of Thousand Oaks responded

We're delighted to hear that Dante and the team at Swickard Buick GMC of Thousand Oaks were able to assist you promptly. Thanks for sharing your experience!

June 03, 2024

The service center had a very fast response time and Julio was extremely helpful! He was very communicative and kept me updated on the progress of my car More

by sassidy1599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Jun 04, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for the positive feedback! We're glad to hear Julio and our service center at Swickard Buick GMC of Thousand Oaks provided prompt and communicative assistance. We appreciate your support!

May 30, 2024

Grt service Arthur is very professional and takes care of All our needs. A plus rating. More

by Sgt.lea1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Reyes
May 31, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for reviewing Arthur and Swickard Buick GMC of Thousand Oaks! Have a lovely day!

May 14, 2024

I had an excellent experience here buying my first car! The sales team was honest, helpful, kind, and informative. I would certainly recommend Swickard to any of my friends! Ed Oak, Justin Simas, Isaac Kim More

by Emma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Oak, Justin Simas, Isaac Kimbrough, Alex Ramirez
May 14, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Emma, we're delighted to know you had an excellent experience with Ed, Justin, Isaac, and Alex at Swickard Buick GMC of Thousand Oaks. Thanks for recommending us! Enjoy your first car!

May 03, 2024

I had a very pleasant experience at the GMC service department. My service advisor went above and beyond to make sure that all my needs were met. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Daniel
May 03, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Steve, it's great to know that our service department at Swickard Buick GMC of Thousand Oaks went above and beyond for you. We appreciate your feedback!

April 27, 2024

Meghan was top-notch, as usual! Thanks for handling the service on my wife’s Chevy Trax. Mark More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Apr 29, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Mark, we are glad to hear that Meghan provided excellent service for your wife's Chevy Trax. Thank you for trusting Swickard Buick GMC of Thousand Oaks with your business!

April 05, 2024

My service agent was very helpful in answering my questions and getting started with my service quickly. In addition he had suggestions that will help getting me ready for my next service appointment More

by Lew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
Apr 08, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Lew, we're glad to know our service agent was able to assist you effectively at Swickard Buick GMC of Thousand Oaks. We always aim for efficient and informative service! Looking forward to your next visit.

February 28, 2024

Excellent service and personable staff that provided exactly what I needed to have done to my Buick La Crosse within a short period of time. My car runs smoothly, and I appreciate the efficiency of the More

by Nia2017
Recommend Dealer
Yes
Employees Worked With
a new employee being trained. I forgot his name.
Feb 28, 2024 -

Swickard Buick GMC of Thousand Oaks responded

We're glad to know that our service department at Swickard Buick GMC of Thousand Oaks was able to efficiently take care of your Buick La Crosse. Thank you for sharing your experience, we appreciate it!

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