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Stevens Creek BMW

Santa Clara, CA

4.5
621 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 621 reviews

June 09, 2024

Jojo was our salesperson. She was able to communicate with us very efficient and effectively. No sales xx that goes back and forth; no "can you promise me you'll get the car More

by Jerry
Recommend Dealer
Yes
Employees Worked With
Jojo
Jun 12, 2024 -

Stevens Creek BMW responded

Jerry, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

June 07, 2024

I was very happy with Mansour and the team that helped me purchase my leased 2021 suv BMW . THANK YOU FOR ALL YEARS THAT I'VE BEEN WORKING WITH YOU. SYLVIA FRIEDMAN More

by sylviah2os
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mansour zarr
Jun 12, 2024 -

Stevens Creek BMW responded

We're happy to hear you have had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2024

I was in the market for a small/midsize suv and from the very first interaction with an employee, I knew this was a different kind of experience. There was never any pressure, just trying to understand what More

by Nastymachine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Ngo
May 31, 2024

Excellent service and they made the process very easy to purchase a car. I appreciated their transparency and desire to assist with my questions. I will buy there again the next time I am searching for a ca More

by mhorton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamran, Armin
Jun 05, 2024 -

Stevens Creek BMW responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Easy to work with, great service. I would recommend them to purchase a car there More

by baldwinarch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prac
May 30, 2024 -

Stevens Creek BMW responded

We are so pleased you enjoyed your visit to Stevens Creek BMW! We look forward to your next visit! Take care!

May 26, 2024

The facility was nice/modern and clean and staff were very friendly, responsive and helpful. More

by tweetran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Flambert
May 29, 2024 -

Stevens Creek BMW responded

We are so pleased you enjoyed your visit to Stevens Creek BMW! We look forward to your next visit! Take care!

May 22, 2024

This was a terrible experience. The dealership tried to tell me that I had to buy gap insurance even though it’s illegal to require it in the state of California. They continually t More

by NSHosking619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
TJ Singh
May 24, 2024 -

Stevens Creek BMW responded

Hello, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our General Manager would really like to speak with you more regarding your experience. Please reach out to us at (800) 298-1501. We look forward to hearing from you.

May 20, 2024

Thank you very much for making the purchase of my 2021 X5 xDrive 40i very pleasant and easy on 5/10/24. I was spared all the usual stories and received courteous and professional treatment. The car was in pe More

by christopherngo97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prac Kafle
May 22, 2024 -

Stevens Creek BMW responded

Hi Christopher, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 20, 2024

They give me my first car for nice price, and i satisfied about all the things. More

by Vicky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Von
May 22, 2024 -

Stevens Creek BMW responded

Vicky, we are so pleased you enjoyed your visit to Stevens Creek BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2024

I had to call 3x to inquire about a vehicle I saw online. Customer service only got better when they realized I was serious about purchasing. Sonic phantom mandatory add on. More

by Zeusy
Recommend Dealer
No
Employees Worked With
Alec
May 22, 2024 -

Stevens Creek BMW responded

Hello, Thank you for bringing this to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to our General Manager at (800) 298-1501 at your earliest convenience.

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