Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
871 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 871 reviews

June 13, 2024

Mr.Van is a very good salesman! Patient and responsible, is Very good buying experience for me More

by KiKi Tsao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Joey, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Helpful
June 13, 2024

Been dealing with them since 2015. Best customer service and reasonable prices for oil change and other maintenance services. More

by Salim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Report | Print
Jun 13, 2024 -

Sterling McCall Lexus responded

Hi Salim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 13, 2024

This people are very professional we are very happy with the new car and the way everything worth out. More

by Josesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Helpful
June 13, 2024

Love the location, professionalism of staff, cleanliness of facility, and timeliness of completion of work. More

by Kathyspencer64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Helpful
June 12, 2024

Amazing service, they understoond exactly what I was looking for. Recommend 10 out of 10. Will be Recommending to family and friends. More

by lifebestwishes99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stewart
Report | Print
Jun 13, 2024 -

Sterling McCall Lexus responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 11, 2024

It is ridiculous to charge labor fee of $250 per hour. I am every not happy More

by gyd3210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Helpful
June 11, 2024

Excellent customer service … Randy is very nice as always. He is really of what he does. Excellent work ethics and always follow through on the progress of the work needed to be done in a timely mann More

by fayezamora0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Report | Print
Jun 13, 2024 -

Sterling McCall Lexus responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
June 11, 2024

Friendly service by very knowledgeable service advisor Ashley.Place to be trusted and strongly recommend to friends and colleagues. More

by khanhle_77099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs.Ashley Udall
Report | Print
Jun 13, 2024 -

Sterling McCall Lexus responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful
June 11, 2024

Sterling McCall Lexus created a seamless process for us to get our dream car! We would definitely recommend them to anyone in the market for a new Lexus. More

by maninjj06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanna Lim
Report | Print
Jun 13, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful
June 10, 2024

The whole experience was great. Brought my vehicle in for service and it could not have been better. Everyone I came in contact with was courteous and friendly. This was my first v More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Report | Print
Jun 12, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
1
2
...
88