Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
742 Reviews
Call Dealership (281) 853-1400
View Awards

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 742 reviews

June 13, 2024

Make appointment easy, advisor is nice but it takes too long to finish the job. More

by Khn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Helpful
June 12, 2024

Service here was fast and pleasant. Kevin was extremely helpful and thorough. I will be coming back. More

by Kikamarie09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Helpful
June 12, 2024

Quick professional & reliable. Kevin in the service department, great customer service, meets everyone of my needs More

by Pumpn65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Helpful
June 11, 2024

First time at the dealership. They were efficient and courteous. No issues at all, would recommend More

by Charlie2b2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Helpful
June 11, 2024

Dennis Holmes always make me feel right at home when I bring my two cars in. He”s the reason I brag on how courteous and outgoing the service department is at Lexus. I wish everyone was of his caliber and More

by DerekLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Report | Print
Helpful
June 11, 2024

Quick. Straight and honest. Price is good with specials. Dennis was helpful and good guy. More

by emailquy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Helpful
June 11, 2024

Kevin in service is awesome. Answers my questions and always addresses my concerns. Very professional. More

by karynedwards
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 10, 2024

John was most helpful. Reported everything and provided a summary as well as recommendations for upcoming needs More

by abdehoyos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JohnMurphy
Report | Print
Jun 12, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found John to be so supportive during your experience. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 09, 2024

Service was excellent. I was walking in and took care of my issues. Even fixed a loose screw. More

by supernurse93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jun 10, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 08, 2024

Always a pleasant experience when visiting for service. Facilities are clean and lots of seating. More

by Mortyp61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jun 10, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
1
2
...
75