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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
621 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 621 reviews

June 13, 2024

Great job and thanks again The guy did great job to accommodate me when I came in for B1 More

by Charity kanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin
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Helpful
June 11, 2024

I received excellent customer service from Paul Cinque in the service department. He took the time and explained what they were about to do and even booked me an Uber. More

by vnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque. 5 stars
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Helpful
June 08, 2024

I always receive the best customer service when I bring my vehicle here. Everyone is friendly More

by Jerzidee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
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Jun 10, 2024 -

Sterling McCall Acura responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 08, 2024

It is very easy to make a service appointment. Justin Jackson, service advisor is very helpful regarding all the specifics of the car repair. More

by smaity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson, Grecia Vega
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Jun 10, 2024 -

Sterling McCall Acura responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 06, 2024

This dealership never disappoints, excellent service and always on time!! Staff is super friendly, been coming here for years!! More

by nangel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
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Jun 07, 2024 -

Sterling McCall Acura responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 31, 2024

This dealership was very helpful this time. I have purchased three TLs prior to this. Unfortunately, my last TL had a faulty battery and this dealer refused to replace it, Hence, I had to buy More

by scook913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown employee
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May 31, 2024 -

Sterling McCall Acura responded

Thank you for your feedback. We're glad to hear that your recent experience with us was helpful, and we appreciate your continued patronage. We're pleased that the young man efficiently installed your license plates. Thank you for choosing us!

Helpful
May 30, 2024

Service advisor Paul Cinque is helpful, accomodating and friendly. He keeps customers posted on the progress and explains on services. Definitely I'll be back for peace if mind service. More

by John Pak Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
May 31, 2024 -

Sterling McCall Acura responded

We're delighted to learn about your positive experience and the helpful assistance provided by Paul! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 27, 2024

Exceptional service . Dropped my car off to perform the safety recall and an alignment . In and out, Thank you! More

by Sunnyr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
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May 29, 2024 -

Sterling McCall Acura responded

We're delighted to learn that your experience was exceptional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 27, 2024

Everything was explained to me, The waiting area was pleasant and I saw Acura service representatives constantly giving customers updates, including me. More

by darrick mccally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
May 29, 2024 -

Sterling McCall Acura responded

Thank you for your feedback! We're pleased to hear that everything was explained clearly and that you found our waiting area pleasant. We pride ourselves on keeping our customers informed, and we're glad our service representatives kept you updated. We look forward to serving you again soon.

Helpful
May 25, 2024

I received excellent service with every visit. My advisor is very helpful, he goes the extra mile every time. Thank you Mr. Mora. More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
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May 28, 2024 -

Sterling McCall Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
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