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Star Motor Cars
Houston, TX
330 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 330 reviews
June 13, 2024
We choose Star Motors because of our positive relationship with Star's service advisors. Knowledgeable professional helpful and friendly. Other dealership are located closer to me, but I perfer S relationship with Star's service advisors. Knowledgeable professional helpful and friendly. Other dealership are located closer to me, but I perfer Star Motors because I know that I will be taken care of there. More
by OLYSON0
Verified CustomerEmployees Worked With
Terresa and Carlos in Service
Helpful June 12, 2024
Very knowledgeable, professional, and patient personnel, especially David in sales. No high level sales tactics. Honest, open conversations on all aspects of the process. Very good communication. especially David in sales. No high level sales tactics. Honest, open conversations on all aspects of the process. Very good communication. More
by ffperciavalle
June 12, 2024
The dealership is situated in a great location, easy access from the expressway. The finance department and showroom is amazing. The layout makes it so efficient and easy to navigate the buying process. access from the expressway. The finance department and showroom is amazing. The layout makes it so efficient and easy to navigate the buying process. More
by DANIELVONHURST
June 07, 2024
Star Service is great. Carlos Garza takes good care of us whether the repair is warranty or not. We now have two MB’s and our decision to purchase a second one was impact Carlos Garza takes good care of us whether the repair is warranty or not. We now have two MB’s and our decision to purchase a second one was impacted by how good this dealer is. More
by billrecords
Employees Worked With
Other Employees :
Carlos Garza Service and whoever the friendly cashier lady is
June 02, 2024
In May 2024 I purchased a BMW i8 to be shipped to Utah. Great communication. They were patient, polite, professional and easy to work with. Even as we worked through some severe weather issues. Great communication. They were patient, polite, professional and easy to work with. Even as we worked through some severe weather issues. More
by drwilkinson1
May 31, 2024
Teresa in service is always a great help and responds to my messages in a timely manner my messages in a timely manner More
by TRICIA.OLIVER
May 31, 2024
Howard worked his butt off to find us the car we wanted and he was exceptionally communicative and reachable throughout the process. Terrific experience. and he was exceptionally communicative and reachable throughout the process. Terrific experience. More
by JESSICA@APPLAUSECOMMUNICATIONS.COM
Employees Worked With
May 31, 2024
Teresa is awesome. Always helpful in getting my issues fixed and a great person. Always a good experience considering how much i spend! Always helpful in getting my issues fixed and a great person. Always a good experience considering how much i spend! More
by FREEDOM129
Employees Worked With
Teresa Smart
