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Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.6
981 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 981 reviews

June 09, 2024

Queens was amazing! She was so helpful and charming it was a great experience because of her!!! We will definitely be back! Thank you to the whole team! More

by Acjcougar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Queenie Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoine Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Southwest Kia of Rockwall responded

We're delighted to hear that Queens made your experience at Southwest Kia of Rockwall so enjoyable! Thank you for the kind words and we look forward to welcoming you back in the future!

Helpful
June 01, 2024

Service was good and acceptable. No reservations and no other concern. It was not bad More

by fidelisonih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaela Gibson
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Jun 03, 2024 -

Southwest Kia of Rockwall responded

Thank you for sharing your feedback with us! We're glad to hear that you found the service at Southwest Kia of Rockwall to be good and acceptable. Your satisfaction is important to us, and we appreciate your rating and feedback. If you have any further comments or if there's anything we can do to improve your experience next time, please don't hesitate to let us know. We value your business and hope to serve you even better in the future!

Helpful
June 01, 2024

Very pleasant experience with everyone. Informative but I still have things to learn about my car but fun More

by Bev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tucker Heath
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Jun 03, 2024 -

Southwest Kia of Rockwall responded

Thank you for sharing your experience! We're glad to hear our team at Southwest Kia of Rockwall made it pleasant and informative. Enjoy learning more about your new car, and feel free to reach out if you have any questions!

Helpful
May 30, 2024

Staff is friendly, knowledgeable, and quick to respond. There is a nice, clean, and comfortable lounge area in the service department. The staff had my vehicle clean and service completed in the time frame More

by Nonna042905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lovejoy
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May 31, 2024 -

Southwest Kia of Rockwall responded

Thank you for the fantastic review! We're delighted to hear that our team at Southwest Kia of Rockwall provided a professional and efficient service experience. We appreciate your support and look forward to serving you again!

Helpful
May 29, 2024

Marco and Chris made the buying experience very easy. Would recommend Kia Southwest if your planning on a new vehicle. More

by Swanson.Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
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May 29, 2024 -

Southwest Kia of Rockwall responded

Daniel, we're delighted to hear that Marco and Chris made your buying experience easy at Southwest Kia of Rockwall. Thank you for the recommendation!

Helpful
May 20, 2024

They took care of my car needs with a lug nut key! It was not too long to wait. More

by stephany.mejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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May 21, 2024 -

Southwest Kia of Rockwall responded

Stephany, thank you for sharing your experience with us! We're thrilled to hear that we were able to take care of your car needs efficiently here at Southwest Kia of Rockwall. We understand that your time is valuable, and we're glad that the wait wasn't too long for you. Your feedback is greatly appreciated, and we hope to continue exceeding your expectations in the future. We look forward to serving you again!

Helpful
May 17, 2024

Southwest Kia of Rockwall found me a Carnival during the auto shortage. I had researched to see what vehicle would best fit my needs. The sales department was great! I recently had to get a couple of things More

by bdsikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Bhatti in the service department
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May 20, 2024 -

Southwest Kia of Rockwall responded

We're glad to have been able to help you find the perfect vehicle. It's great that both our sales and service departments at Southwest Kia of Rockwall were able to meet your needs efficiently! Thank you for recommending us, we appreciate it!

Helpful
May 15, 2024

I have been a Customer many years. Always receive great service and staff is friendly. More

by bevoliver84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaela Gibson Service
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May 15, 2024 -

Southwest Kia of Rockwall responded

Thank you for your continued loyalty and kind words! We truly appreciate your trust in Southwest Kia of Rockwall and are delighted to hear that you consistently receive great service from our friendly staff. Your satisfaction is our priority, and we're committed to providing you with exceptional experiences every time you visit. Thank you for being a valued member of our Southwest Kia family, and we look forward to serving you for many more years to come!

Helpful
May 15, 2024

Went to purchase my vehicle off the lease, which I anticipated would be a headache and a half. Ross Everett made the process easy. He was kind and informative through every step. More

by Hakarri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Everett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Southwest Kia of Rockwall responded

We're delighted to know that Ross made your lease buyout process a breeze at Southwest Kia of Rockwall. Thank you for sharing your experience with us!

Helpful
May 15, 2024

I had a great experience at the dealership. So kind and helpful! I liked that they were open and transparent about the whole process. More

by Kristie.orr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Southwest Kia of Rockwall responded

Kristie, we're glad to know you had a great experience at Southwest Kia of Rockwall. We always aim for transparency and kindness in our process. Thank you for your review!

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