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Southern Hyundai Newport News

Newport News, VA

4.7
854 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 854 reviews

June 12, 2024

Service team went out of there way to help me get an emergency warranty service completed. Car seems to be running well. More

by THOMASFGRECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

The service was very good from the beginning to the end of service thank you for the nice service More

by semb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Professional employees and excellent service. , Ernesto did a god jod in my car oil change and inspection. More

by teregucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Communication is non existant with this dealership service center. They say your vehicle will be ready same day then do t call you to say there is a delay. The consumer has to call and follow up. Then More

by Nicesty72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Rosado
3.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Hyundai Newport News responded

"Nicesty72" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2024

Derick and Jeff made what is considered a stressful situation not so Stressful. After finding out I didn’t have Car rental covers on insurance, Jeff knowing that I would be without my car for several d More

by Vinceseidnitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I do not have any complaints at all . Thank you for all you do we will be back More

by Craft.robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Great service. Very attentive. Staff assisted me with concerns I had. Very polite and listened to needs. More

by Bebe23608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2024

The staff was very polite. Offered me water and coffee. The dealership was very clean More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 05, 2024

Quick and courteous interaction when I arrived. Fast service and clear explanation on what was done on the car. Service technician also found most affordable means to complete the work. More

by grubbs68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Christopher addressed all TPRM issues with my Equus efficiency in a timely manner. Tire sensors were calibrated to correct sensor indicator warning on panel. Car was test driven for any additional abno More

by SDORE.THO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
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