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Sheehy GMC of Fredericksburg
Fredericksburg, VA
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Everyone was courtius and very nice. Eric Cook took very good care of us also Tim Marloe did every thing to get us the best deal possible, Kate was very concerned and did everything in h Eric Cook took very good care of us also Tim Marloe did every thing to get us the best deal possible, Kate was very concerned and did everything in her power to make sure we ere on the right path for the future. Kudos to the entire team More
Went there looking for a full size truck. Asked for them to email me the sales numbers so that I could plan accordingly. They failed to provide sales numbers and the sales rep likes to talk d Asked for them to email me the sales numbers so that I could plan accordingly. They failed to provide sales numbers and the sales rep likes to talk disparagingly about customers when he thinks they are not listening. This is not the place to shop for new vehicles. More
I took my 2023 Yukon Denali here for an oil change and was informed of a recall. The reprogram caused 3 separate modules to fry which was blamed on an “aftermarket” part plugged in under my dash. After a was informed of a recall. The reprogram caused 3 separate modules to fry which was blamed on an “aftermarket” part plugged in under my dash. After a week I asked for a loaner and was put in a Buick Encore, which is nothing similar to my vehicle. I had a vehicle that wouldn’t run for THREE WEEKS without any updates unless I called and then they tried to charge me $800 for it. I’ve driven my vehicle now for a week since I got it back and have a check engine light on along with the carpet at the pedals hanging down and not put back properly. 10/10 wouldn’t recommend this service department. More
Salesman was nice but the manager came over and reneged on a charge. Watch out for doc fee and other add ons. Over charging. I said good bye. I bought a truck in Pa the next day on a charge. Watch out for doc fee and other add ons. Over charging. I said good bye. I bought a truck in Pa the next day More
Do not, I repeat, do not buy a car from this place. They are absolutely untrustworthy. I bought a car with 29,000 miles and only put 3,900 miles on it before the transmission went bad. They not only They are absolutely untrustworthy. I bought a car with 29,000 miles and only put 3,900 miles on it before the transmission went bad. They not only would not do anything about it, but they declared my car as unbuyable on KBB so that others wouldn't buy it either. Their owner and sales staff did anything and everything to make promises when selling the vehicle, but then were absolute snakes when it came time to take care of their customer. Stay away at all costs. More
Jason in service write up made my experience horrible. I just bought the truck and was having transmission issues. Today is day 4 with no call back. I was on hold 25 minutes with no one answering in servi I just bought the truck and was having transmission issues. Today is day 4 with no call back. I was on hold 25 minutes with no one answering in service. More