Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan
Birmingham, AL
2,012 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,012 reviews
June 12, 2024
Everything has a diagnostic charge. Irritating to get sales calls after each service asking to purchase or trade. Irritating to get sales calls after each service asking to purchase or trade. More
by Renaykeith61
Verified Customer
Helpful June 11, 2024
The people are really nice and the dealership is very clean. Will be back for my next service. clean. Will be back for my next service. More
by stephanie_hrn
Employees Worked With
June 10, 2024
Great Dealer with great reps that knows how to diagnose and manage resolution with understanding. and manage resolution with understanding. More
by epting7
Employees Worked With
June 09, 2024
The service people were very polite and friendly. They made the experience enjoyable and quick. They made the experience enjoyable and quick. More
by v821miles
Employees Worked With
June 07, 2024
Drive my car in for an oil change of over $100 and to have my car check to see why it stalls when driving and then picks back up speed. I was told they could not find the problem and recommended over $2, have my car check to see why it stalls when driving and then picks back up speed. I was told they could not find the problem and recommended over $2,000 worth of other suggested repairs. In other words i basically paid $300 for an oil change. More
by bpemcneil
Employees Worked With
June 05, 2024
Already completed. Next question would not load appropriately not starting all over, ready to move on. Next question would not load appropriately not starting all over, ready to move on. More
by debrn911
June 05, 2024
Great customer service however as for the actual service or maybe depending on what type of service feel is long waiting time or maybe depending on what type of service feel is long waiting time More
by rosamtafoya
Employees Worked With
June 04, 2024
Serra Nissan has always been very professional and courteous to me when I get oil changes. I love dealing with Amanda, she's very nice. courteous to me when I get oil changes. I love dealing with Amanda, she's very nice. More
by O.WILSON972
Employees Worked With
June 02, 2024
I really love this dealership because it's like a family. The staff makes you feel welcome! The staff makes you feel welcome! More
by fearfullymade2014
Employees Worked With
