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Rivertown Toyota
Columbus, GA
630 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful June 10, 2024
Service was handled efficiently and on time. Service advisor kept us informed of needed repairs and those repairs were done to our satisfaction. Service advisor kept us informed of needed repairs and those repairs were done to our satisfaction. More
by Jrjoywms
Employees Worked With
Jim Quinn
June 05, 2024
I was charged $468. 63 just to let me know that my car needs a harvest. I believe they keep the car longer to charge more with an expensive diagnostic HR rate. They calle 63 just to let me know that my car needs a harvest. I believe they keep the car longer to charge more with an expensive diagnostic HR rate. They called me before the our went by to tell me and still kept the car for 3 hours. More
by dinelsonurbano
Employees Worked With
Brockston doesn’t let the customer finish a sentence when he is already responding. Let me elaborate my question or idea before you respond and speak elocuente and at normal pace not fast like everyone understands what you are saying. , John Hopkins
June 04, 2024
My service adviser was great … very helpful and accommodating to me. Plus the service I came for was finished before I thought it would be! Toyota service was great accommodating to me. Plus the service I came for was finished before I thought it would be! Toyota service was great More
by SLowery
Employees Worked With
Robert ?
June 02, 2024
Not friendly, I had an appointment at 12pm. I arrived at 11:50. At 3:00 I went to check on my vehicle , the young lady told me it would be going in in 10 came and minutes. I told her the time I arrived at 11:50. At 3:00 I went to check on my vehicle , the young lady told me it would be going in in 10 came and minutes. I told her the time of the appointment and had been waiting 3 hrs. Already, she got smart with me, I told her I couldn't ssay any longer, I had to go to work. She never came and explained what was going on at all during the whole time I was there. People came hrs after I did left before I did,no one told us anything. I hope you guys speak with this young lady Natali! More
by lady.searcy369
Employees Worked With
Natali
