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Reiselman Ford
Dickson, TN
19 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 19 reviews
May 28, 2024
My F-150 Lariat had a wiper arm recall recently. Larry B. Came out to my location and made the repair! Excellent customer service and repair. Thanks for making it so easy Roger H. Larry B. Came out to my location and made the repair! Excellent customer service and repair. Thanks for making it so easy Roger H. More
by Jet3099
Employees Worked With
Larry Bruce
Helpful May 27, 2024
Friendly courteous knowledgeable on the service counter. Keep you up to date as you wait. Mobile service for any Ford recall is available They know what good customer service is. Keep you up to date as you wait. Mobile service for any Ford recall is available They know what good customer service is. More
by Edwin Anderson
Employees Worked With
Heidi winter,Service Advisor
May 14, 2024
I am so impressed with everyone and to come to me rather then me going to dealership was ten stars!!! Larry was very professional!! Awesome attitude!! Thank you fixing my car!! then me going to dealership was ten stars!!! Larry was very professional!! Awesome attitude!! Thank you fixing my car!! More
by trahopki
Employees Worked With
Larry
May 09, 2024
Excellent professional service! My service agent was professional and took excellent care of my appointment. My service agent was professional and took excellent care of my appointment. More
by jeff.kirk
Employees Worked With
May 01, 2024
Had recall work done via the mobile service option. Tech was on-time, friendly, and very efficient. He definitely went above and beyond! Tech was on-time, friendly, and very efficient. He definitely went above and beyond! More
by jem1997
Employees Worked With
Alexa made scheduling extremely easy. The mobile tech was great.
April 23, 2024
I got in quick and service done very quickly. Was given updates during service. Was very satisfied Was given updates during service. Was very satisfied More
by Loganrl53
April 21, 2024
Ken Godwin was our salesman this time, as he has been in the past, and will be in future should we buy at Reiselman and Ken is salesman. My husband, Arnoth Wayne, retired from Ford Glass Plant in Nashvi the past, and will be in future should we buy at Reiselman and Ken is salesman. My husband, Arnoth Wayne, retired from Ford Glass Plant in Nashville and we have always driven a Ford. I appreciate their employee benefits when purchasing. Also, Reiselman Ford is 1/4 mile from my home. I want to thank the team at Reiselman for making my purchase experience a good one for an 84 year old lady, but with Ken as my salesman, how could I go wrong. More
by harrisrw18
Employees Worked With
Other Employees :
Ken Godwin - 5 star
April 19, 2024
Great service and staff! Timely! Excellent availability! Professional! Fair and honest! Top of the line! Timely! Excellent availability! Professional! Fair and honest! Top of the line! More
by Cd_stepp
Employees Worked With
April 13, 2024
I want to Thank you the entire team of Rieselman Ford to make the buying experience exceptional, we live in Indianapolis and we work the entire deal over the phone and they delivered the vehicle to my house make the buying experience exceptional, we live in Indianapolis and we work the entire deal over the phone and they delivered the vehicle to my house. From management, sales person, finance and the drivers, the best team, will recommend to my friends and family!!!!! More
by Kevin Echegaray
