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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
4.7
1,792 Reviews
Call Dealership (855) 976-7353
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,792 reviews

May 31, 2024

I was satisfied with the service I received at Principal Toyota. The representative was knowledgeable and courteous. More

by dryans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 31, 2024 -

Principle Toyota in Memphis responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 31, 2024

Shelton Maben has helped me on several occasions with my Highlander. He is very helpful to me and his customer service skills are excellent. He is my go-to person when it comes to service because he’s very More

by valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 31, 2024 -

Principle Toyota in Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 29, 2024

Shelton in service department is great. He is very friendly and getting my car maintenance done was effortless. More

by Sheila Varner Dorman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 30, 2024 -

Principle Toyota in Memphis responded

Hi Sheila, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We hope you have a great day!

Helpful
May 29, 2024

Principle Toyota in Memphis always does a great job. Plus free coffee, water, and popcorn while you wait. More

by cliffbhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
May 31, 2024 -

Principle Toyota in Memphis responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 29, 2024

The service department, specifically Roger Parker, is outstanding and why I continue to take my vehicles there. More

by glennperdue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
May 31, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 27, 2024

Thanks to the service advisor Shelton Maben timing service and advice about car was great More

by rhondapoole1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 28, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 27, 2024

Excellent. Shelton was very nice and helpful . Principle Toyota always provides great service. Thanks very much More

by Nk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, John Forrester, Rodger Parker
Report | Print
May 28, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 26, 2024

He was very nice about the history of my car. He made sure that I was up to date on everything about my car. Knew I was in good hands with him More

by awoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, John Forrester
Report | Print
May 28, 2024 -

Principle Toyota in Memphis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 24, 2024

Principle Toyota located and fixed the source of the strange noise in my car very rapidly. Rodger is an excellent mechanic as well as a very nice person. Highly recommended. More

by juliet101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
May 25, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Helpful
May 24, 2024

My experience was very nice and professional. The young man who checked me in was very considerate and polite! My paperwork said my service advisor was John Forrrester. More

by fconnie53nanny
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
May 26, 2024 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
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