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Piazza Acura of West Chester
West Chester, PA
1,583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,583 reviews
June 07, 2024
The Dealership was great. It was an easy process and would recommend the dealership Family and friends It was an easy process and would recommend the dealership Family and friends More
by TAMA611
Verified Customer
Helpful June 01, 2024
Mark was an amazing sales rep! ! He listened to understand exactly what we were looking for in a vehicle and then delivered over and above! ! He listened to understand exactly what we were looking for in a vehicle and then delivered over and above! More
by karimah ryans
Employees Worked With
June 01, 2024
Mark was an amazing sales rep! ! He made sure to understand exactly what we were looking for and delivered over and above! ! He made sure to understand exactly what we were looking for and delivered over and above! More
by karimah ryans
Employees Worked With
June 01, 2024
Purchased this vehicle with my elderly parents. The sales team could not have been more helpful and patient with two senior citizens who have owned five previous Acuras. Our family could not have b The sales team could not have been more helpful and patient with two senior citizens who have owned five previous Acuras. Our family could not have been more appreciative More
by mrosenthal
May 27, 2024
Piazza Acura was very accommodating in helping me with the purchase of my 2024 MDX. Robert Moffa was Very nice and professional and got me the best deal on my new MDX. Thank you the purchase of my 2024 MDX. Robert Moffa was Very nice and professional and got me the best deal on my new MDX. Thank you More
by donna_brown01
May 25, 2024
Great customer service. They were considerate of my time. David did a great job of explaining everything. They were considerate of my time. David did a great job of explaining everything. More
by shelley07
Employees Worked With
May 23, 2024
The staff was extremely helpful and the sales force was low pressure. They were able to answer all my questions and made me feel apart of the Acura Family. low pressure. They were able to answer all my questions and made me feel apart of the Acura Family. More
by andrea.zlatkus
Employees Worked With
May 23, 2024
Mark was great. He really wanted to make sure I was completely happy with my new TLX. He went the extra mile to go over the entire vehicle including the warranty and He really wanted to make sure I was completely happy with my new TLX. He went the extra mile to go over the entire vehicle including the warranty and service More
by Parellima
May 23, 2024
You can buy a car on Tuesday but you can't take delivery because there is no business manager to complete the paperwork. The certified car that I bought only had two new tires on the front even though the because there is no business manager to complete the paperwork. The certified car that I bought only had two new tires on the front even though the two rear tires were original to the car and were worn to 6/32. Sales person would not replace the worn rear tires. I had to bring the car back to repair curb rash on three wheels. I feel that the curb rash should have been fixed prior to putting the car up for sale. More
by skmikhail
