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Paretti Mazda
Metairie, LA
1,095 Reviews
Paretti Mazda – a Mazda dealer located in Metairie – has served car shoppers in the New Orleans area for more than 80 years with a focus on unrivaled customer service. As a family-owned and operated dealership, Paretti Mazda takes pride in being a part of the community and providing car shoppers with an honest, low-pressure automotive experience. To ensure that each customer finds their dream car at a dream price, Paretti Mazda provides drivers with The Paretti Pledge – if you do not love your new Mazda in the first 48 hours and 300 miles, you can exchange it for a different in-stock Mazda car or crossover!
Visit Paretti Mazda today and take The Paretti Pledge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:30 PM
Sunday Closed
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Showing 1,095 reviews
June 12, 2024
This review relates to my experience with a scheduled maintenance appointment on Monday, June 3, 2024 at 2 PM at Paretti Mazda in Metairie. I arrived early and checked in and had a seat in the waiting ar maintenance appointment on Monday, June 3, 2024 at 2 PM at Paretti Mazda in Metairie. I arrived early and checked in and had a seat in the waiting area. I realize that many businesses are shorthanded and appointments may take longer than usual. However, after four hours of waiting, I was approached by a young lady who informed me that there was a computer malfunction and my car was lost in the confusion and had not been serviced. It was after 6 PM and after waiting four hours I left without having had the recommended service. I expected to hear from the service manager the following day, but I did not. Accordingly, I messaged the service manager, as well as the general manager of the dealership and never received a response from either one. This shows a total disregard for the customer and needless to say I will not be returning and will not refer anyone to this dealership. Dr Charles McCabe 504-835-1929 chuck835@aol.com More
by chuck835
Employees Worked With
Do not know any names
Helpful June 11, 2024
Very neat and clean showroom and service waiting area and courteous and friendly service and sales staff courteous and friendly service and sales staff More
by CLEMENTSK077
Verified CustomerEmployees Worked With
June 07, 2024
Justin Elzy and Mr McSpadden were very helpful, friendly, knowledgeable and professional. They made buying our car easy. knowledgeable and professional. They made buying our car easy. More
by PJSERIO
May 31, 2024
Everyone at Paretti Mazda was great to work with. Alex worked really hard to make sure I was able to test drive both an automatic and a manual so I could make the right decision on which Miata to buy Alex worked really hard to make sure I was able to test drive both an automatic and a manual so I could make the right decision on which Miata to buy. She made the whole process fun! Mike and Brett were also a pleasure to work with on the admin side. Everyone was extremely friendly and efficient. Would highly recommend! More
by janetrmcknight
May 26, 2024
Justin was really friendly and helped me in the decision on buying a Mazda car. on buying a Mazda car. More
by NIKIDARDINGER
May 23, 2024
It was a pleasant exprience. I would recommend this dealership to others. Thank you very much I would recommend this dealership to others. Thank you very much More
by mleblanc71053
Employees Worked With
Other Employees :
John Gantt
May 16, 2024
Dry satisfied with my purchase and a great salesman. It was a pleasure working with Justin Elzy It was a pleasure working with Justin Elzy More
by fheuer
