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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
6,989 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,989 reviews
May 31, 2024
The entire staff at the service department are professional and willing to do what it do what it takes to make your visit a pleasant one. professional and willing to do what it do what it takes to make your visit a pleasant one. More
by kahrun1338
Verified Customer
Helpful May 31, 2024
Was barely greeted when I walked in to service department to have oil change. Not given a estimated time for oil change, so I assumed this meant it was not a long time to wait. The waiting area was very ni to have oil change. Not given a estimated time for oil change, so I assumed this meant it was not a long time to wait. The waiting area was very nice, my 5 year old and 6 year old enjoyed a snack while we waited. One employee that came through waiting area was very nice and kind to both myself and my kids. Waited for almost two hours with no communication from service, even though I messaged through the automated text message that I was told to use for communication. Finally went to desk to ask about time as I needed to pick up my other daughter from camp. Noticed my car sitting in lot and my checkout paper and keys were sitting on back corner of desk. Employee (female) that helped me check in was sitting in corner with personal cell phone out. Everyone in service office was very short, not friendly to me or my children. This is the first time the staff have been this way, but based on other issues with oil changes causing more problems with my vehicle during past 2 visits, I will be using another dealership in the future. More
by dmwalter84
Employees Worked With
May 30, 2024
Always a pleasure working with the service department. Sarah really knows her stuff. Always has a huge smile on her face Sarah really knows her stuff. Always has a huge smile on her face More
by Ablandino
May 30, 2024
Excellent transportation options. Great service. Good communication. Drop off was convenient with no need to hunt for parking place. Great service. Good communication. Drop off was convenient with no need to hunt for parking place. More
by rogerdeen
Employees Worked With
May 28, 2024
Zach was awesome. He took his time with us and was easy to talk to. He is very experienced and knowledgeable. I highly recommend him. He took his time with us and was easy to talk to. He is very experienced and knowledgeable. I highly recommend him. More
by jackiegrasty
Employees Worked With
May 28, 2024
My experience was very good. When we ran into a problem they corrected it right away. I was very satisfied with everything. My Salesman was very good. When we ran into a problem they corrected it right away. I was very satisfied with everything. My Salesman was very good. More
by TONYROSA68
Employees Worked With
Willem Cashmen 5stars
May 27, 2024
Kainen was fantastic great price my purchase went very smoothly I would definitely recommend this dealership smoothly I would definitely recommend this dealership More
by iorii2
Employees Worked With
May 27, 2024
This dealership is one of the most transparent and honest dealers I have worked with. To the offer dealers who I said No Way to … learn a lesson from Palmer. Cudos to Mike, more of a consultant than a salesm dealers I have worked with. To the offer dealers who I said No Way to … learn a lesson from Palmer. Cudos to Mike, more of a consultant than a salesman. More
by MARSHALL.GOLDMAN
Employees Worked With
