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Otto Cadillac
Albany, NY
1,731 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,731 reviews
June 13, 2024
Did as promised. No fluff or xx. Got the car fixed and kept me informed. No fluff or xx. Got the car fixed and kept me informed. More
by Just Bob
Verified Customer
Helpful June 13, 2024
Super easy to work with Bill service manager at Otto. He was a super responsive to everything,very helpful when I told him I had a meeting to go to after he found the issue with my vehicle and he gave m He was a super responsive to everything,very helpful when I told him I had a meeting to go to after he found the issue with my vehicle and he gave me a courtesy car. More
by liamfslattery
Employees Worked With
Other Employees :
I can't remember the girls name but she was super nice when she gave me a walk-through the courtesy vehicle which happened to be all electric
June 13, 2024
Repaired and made good on the repair of. My Cadillac and gave me a loaner as needed. My Cadillac and gave me a loaner as needed. More
by Hardlyusd47
Employees Worked With
June 12, 2024
My experience I feel rush. I didn’t feel appreciate and welcome I had question about serve upcoming service to be done. I didn’t ask I didn’t feel appreciate and welcome I had question about serve upcoming service to be done. I didn’t ask More
by tirbhuwan12
Employees Worked With
June 12, 2024
Gave me $4000 more than what other dealers in the area offered me for my trade in. Had me in & out in 40 minutes! Thank you Otto Cadillac! offered me for my trade in. Had me in & out in 40 minutes! Thank you Otto Cadillac! More
by codyhenthorn56
June 12, 2024
Bill McLean is the best. He makes you feel like a friend. He is great with customers . He makes you feel like a friend. He is great with customers . More
by slpatrei
Employees Worked With
June 11, 2024
Great experience with your service department. Was greeted and explained everything that was going to be done to the car. Work was completed in a timely manner and I was on my way. Everything from Was greeted and explained everything that was going to be done to the car. Work was completed in a timely manner and I was on my way. Everything from Steve as my Salesperson to the complete service division has been an excellent experience. Thank you. More
by billduell49
Employees Worked With
Other Employees :
Steve in sales and I’m not sure of the guys that took me into the first area, but everyone made me feel good about getting the Cadillac fixed.
June 11, 2024
Great right from the minute we walked in. From our test drive to purchase Steve and Declan were awesome to work with and Ian definitely knows his Cadillac! From our test drive to purchase Steve and Declan were awesome to work with and Ian definitely knows his Cadillac! More
by nmiddleton721
June 11, 2024
The people who work for this dealership, Amber, Declan, Ian, Bill, are, in my opinion, the best. Ian, Bill, are, in my opinion, the best. More
by vevan62
June 08, 2024
My experience with your dealership was very good. They took their time and explained everything. Everyone was very courteous. They took their time and explained everything. Everyone was very courteous. More
by Ramj
