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Norm Reeves Honda Superstore West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.8
1,068 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,068 reviews

June 07, 2024

It looked well minted and Aeric was the best salesman my family and I have had. Everyone was overall friendly though and it was a 11/10 experience as a first time car buyer. Would recommend to everyone! More

by kaitlynacevedo2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aric last name starts with a B.
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Jun 11, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your glowing review! We're thrilled to hear that our team provided top-notch service and that your first car-buying experience with us exceeded expectations. We appreciate your recommendation and look forward to serving you and your family in the future!

Helpful
June 05, 2024

armando was so helpful and did an amazing job getting me my dream car in a timely manner. he is amazing! thanks again honda and most of all thank you armando!! More

by melanie zadrozny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
armando garcia
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Jun 06, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the kind words! Armando and the team here at Honda are thrilled to have been able to help you find your dream car. Enjoy the ride, and if you need anything else, don't hesitate to reach out!

Helpful
June 03, 2024

I was happy with my vehicle selection and am proud to be a Honda guy. More

by Eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for choosing our dealership! We're thrilled you found the perfect Honda to suit your needs. We look forward to serving you again in the future.

Helpful
May 27, 2024

Answered all my questions, quick to solve any issues, totally helpful, friendly and a pleasant experience. Proactive in anticipating my needs. Very professional! Plus the financial officer was very organ More

by marantoi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Our team always strives to provide excellent service and make the car buying process as smooth as possible. We appreciate your business and look forward to serving you again in the future!

Helpful
May 25, 2024

The dealership was super clean and the people there were super helpful :) I appreciate it a lot that they took their time to explain things in a understanding way More

by Mariela.barrera12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayden
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May 30, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're delighted to hear about your positive experience at our dealership. Providing exceptional service and a welcoming environment for our customers is always our top priority. We look forward to assisting you again in the future!

Helpful
May 21, 2024

Jayden Belmonte made our experience stressless and easy. He attended to our needs and allowed us to have a very comfortable experience. Will recommend to others. More

by Emanzo77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden Belmonte
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May 21, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for your kind words, Jayden! We're thrilled to hear that you had a stress-free and comfortable experience with us. We appreciate your recommendation and look forward to assisting you and your friends in the future.

Helpful
April 21, 2024

VERY PLEASE WITH RICARDO VILLAMAR WHO TOOK THE TIME TO SHOW ME THE VEHICLES I WAS INTERESTED IN. NO PRESURE AND VERY CARING DEALER AND YOUR DEALERSHIP WAS VERY CLEAN AND STOCKED WITH ALL THE GOODIES. More

by gvic56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Villamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear that Ricardo provided you with a positive and pressure-free experience. We appreciate your feedback and hope you enjoy your new vehicle!

Helpful
April 16, 2024

My wife and I had a great experience buying our new Passport. Our salesman, John Gomez, was outstanding and was a pleasure to work with. He understood our goals and worked with us until the right vehic More

by AJLM33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience! We're thrilled to hear that John provided exceptional service. We appreciate your recommendation and look forward to serving you and your friends in the future.

Helpful
April 10, 2024

Trash service, total xxxxx and scam artist. Claims to not know anything about maintenance only how to sell vehicles. Typical cocaine car dealer clown More

by Tei wang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gen Balouev
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hyunh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Cortes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Norm Reeves Honda Superstore West Covina responded

Tei, we're sorry to hear that you had a negative experience and we would like the opportunity to learn more. To discuss this, please reach out to our General Sales Manager, David Warren at David.warren@normreeves.com

Helpful
April 10, 2024

I had a great experience at Norm Reeves. I went in looking a good car but was struggling with the cost of one. Speaking with John and Jake made feel better. More

by leyva_adriana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for choosing Norm Reeves! We're delighted to hear that John and Jake could assist you. If you need any further assistance, feel free to reach out to us. Safe travels!

Helpful
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