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Nissan of Cool Springs
Franklin, TN
2,031 Reviews
Our Purpose
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,031 reviews
June 11, 2024
La mejor vendedora,amable, diligente y muy profesional. Me encantó su trabajo. Volveré pronto. Muchas gracias. Me encantó su trabajo. Volveré pronto. Muchas gracias. More
by tamaratorres488
Employees Worked With
Helpful June 10, 2024
Professional service. Never felt pressured to buy. Very kind sales people. Happy with my purchase, would recommend to all my friends 👍 Never felt pressured to buy. Very kind sales people. Happy with my purchase, would recommend to all my friends 👍 More
by waynereynolds68
Employees Worked With
June 06, 2024
Good experience, quickly addressed all my questions. Happy and satisfied with their service. Thanks to the team. Happy and satisfied with their service. Thanks to the team. More
by akxxxxhabojje
June 06, 2024
We knew we needed a second vehicle for the last few months. As I was going through the results of what we thought would best fit our needs and our budget, one dealership kept rising above the rest. Rel months. As I was going through the results of what we thought would best fit our needs and our budget, one dealership kept rising above the rest. Reluctantly (I generally dislike going to dealerships), I called and Sheyenne had answered. Sheyenne is personable, yet professional. She got us an appointment with Cam who was more interested in getting us into the right car for us, instead of the best deal for him. When we decided on the Rogue, the next team member on our journey was Chase. He worked with us to get an excellent rate, and a payment we could live with. It is definitely worth the drive. More
by Vindaddy
June 04, 2024
Dealership was very patient and remained nice once my finance company did some bad business and worked with me throughout the sale. Everything the dealership said, they did. finance company did some bad business and worked with me throughout the sale. Everything the dealership said, they did. More
by joetennis4sho
Employees Worked With
June 03, 2024
Thank you Oreanna, really nice service, thank you for your service and thank you to help me to find the best deal for me your service and thank you to help me to find the best deal for me More
by juan diego quiroga
May 23, 2024
This dealership is so awesome 👍. The salesman there really try hard to assure customer satisfaction. In other words, they care. I truly LOVE 💗 them. Keep up the great work that you The salesman there really try hard to assure customer satisfaction. In other words, they care. I truly LOVE 💗 them. Keep up the great work that you do.. Dexter Jackson More
by jdexter6423
May 04, 2024
The best experience ever on buying a car with Oreanna. I definitely recommend her and this dealership. Thanks so much! I definitely recommend her and this dealership. Thanks so much! More
by hernandesrod123
March 30, 2024
I really want to thank Raj, Mr. Rizk & the entire finance department for really working hard to get me in my brand new 2023 Nissan Rouge SV! From start to finish they were exceptiona Rizk & the entire finance department for really working hard to get me in my brand new 2023 Nissan Rouge SV! From start to finish they were exceptionally responsive & gave me what I WANTED not what they “think” I wanted. They listened to my financial limits and also was completely transparent with me & still got me a lower price than I expected! There was no hidden agenda when I came to test out the car and purchase my new car & the experience was refreshing compared to all other dealerships I purchased from. When we’re ready I will definitely be purchasing another Nissan for my spouse and I’ll know exactly where to go! Thank you for helping my family! More
by Megan Delorso
