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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
711 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 711 reviews

June 11, 2024

Excellent service, knowledgeable personnel. Overall experience exceeded our expectations. We would definitely refer our friends to this dealership. More

by Munsells
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
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Helpful
June 03, 2024

Great sales and service. ..well trained techs, knowledge sales people, great ability to get difficult build slots. More

by Dla911
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Ellis, Jared Young, Brandi Lawler
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Jun 05, 2024 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 03, 2024

Great dealer to work with you can trust the work will be done very well More

by Brucewolf1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed, Jared Young, Brandi Lawler
Report | Print
Jun 05, 2024 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
June 01, 2024

Needed emergency service on a cross country trip. They took care of us and got us back on the road! More

by Whaler305a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Brandi Lawler
Report | Print
Jun 02, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 31, 2024

Mohammed is an excellent service rep! ! He made sure that service was done correctly!!! 10/10!!! More

by pupham59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Report | Print
Jun 02, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
May 30, 2024

Not able to schedule repairs in anything close to a reasonable time frame! Did not contact me about time frame to do the repairs and left it sitting in the yard waiting for my approval for a week till More

by brackettren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
May 30, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 25, 2024

As always service at Mercedes was A rated! We are always made to feel as if we are the only ones being served. Smiles, questions answered patiently and they keep the waiting time at a minimum More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
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May 28, 2024 -

Mercedes-Benz of Scarborough responded

We are delighted to know that your experience was A rated! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 24, 2024

The dealership was currently under construction during my service but the staff was up and running like pros! More

by Luporreca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer, Mohammed and Tom
Report | Print
May 24, 2024 -

Mercedes-Benz of Scarborough responded

It's great to hear that you had a positive experience with us despite the ongoing construction! We appreciate your patience and understanding during this time. We look forward to continuing to serve you with the same level of excellence once our renovations are complete!

Helpful
May 16, 2024

While undergoing renovations, the service team remains thorough and professional. Service quality and time of repair is very good. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Glidden
Report | Print
May 20, 2024 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 11, 2024

Brandi and April did a great job communicating about the service work I had done at the dealership - before, during and after the appointment. And even with all of the construction going on around the deal More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April, Brandi Lawler
Report | Print
May 15, 2024 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that Brandi and April provided excellent communication and made you feel welcomed and comfortable during your service appointment, despite the construction. We appreciate your feedback and look forward to serving you again in the future!

Helpful
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