McGrath Honda of St Charles
St Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Great service and I didn't feel pressured to buy. Garry came in to work with me on his day off and was awesome! Would definitely recommend buying a vehicle from here if you want to feel safe and secu Garry came in to work with me on his day off and was awesome! Would definitely recommend buying a vehicle from here if you want to feel safe and secure. Love my almost new 2021 honda accord!! More
Garry is the man, really appreciate his expertise, he was able to answer all questions. overall great experience at mcgrath. Brandon in finance was also professional and knowledgable. able to answer all questions. overall great experience at mcgrath. Brandon in finance was also professional and knowledgable. More
Someone there FORGED MY SIGNATURE ON MY CAR WARRANTY AFTER THEY DIDN’T DISCLOSE OR SHOW ME THAT MY WARRANTY CHANGED. They did fix my warranty back to the original one I was supposed to get BUT SOMEONE T AFTER THEY DIDN’T DISCLOSE OR SHOW ME THAT MY WARRANTY CHANGED. They did fix my warranty back to the original one I was supposed to get BUT SOMEONE THERE NEEDS TO BE INVESTIGATED AND FIRED AND IS LUCKY THEY’RE NOT IN JAIL. CHECK YOUR PAPERS IF YOU BUY FROM HERE GO ANYWHERE ELSE PLEASE THIS PLACE HAS NO BUSINESS INTEGRITY OR CARE FOR ITS CUSTOMERS!!!!!! More
Gary was the best to work with! Made the process enjoyable and took the time to get to know me. I would recommend him to anyone looking to buy a vehicle and not deal with all the ex Made the process enjoyable and took the time to get to know me. I would recommend him to anyone looking to buy a vehicle and not deal with all the extra fluff More
Aaqil was very helpful, he did explain in detail all the information for the car that we were looking for. Also the difference between other cars, he was very patient because we were asking a ton of questio information for the car that we were looking for. Also the difference between other cars, he was very patient because we were asking a ton of questions regarding the car. More
We had a great experience at McGrath Honda of xx Charles. Our salesperson, Michelle Salazar, was incredibly knowledgeable, helpful, and professional. We felt we could ask her any question and she always a Our salesperson, Michelle Salazar, was incredibly knowledgeable, helpful, and professional. We felt we could ask her any question and she always answered with a smile on her face! More
Sold my car to this dealership 4/13 to a rep named Rusty Ott. 5 weeks later I still haven’t received my check.. Took 20+ phone calls, talking to multiple managers, and threatening to leave bad review for th Ott. 5 weeks later I still haven’t received my check.. Took 20+ phone calls, talking to multiple managers, and threatening to leave bad review for them to even check what the issue was (they wrote my address wrong on title request). Tuesday I was promised I’d have the check by Friday. Friday I spoke with Rusty he confirmed he had the check and it would be dropped off that day. Now here we are Sunday and still no check :( More
**BUYER BEWARE*** The stereotype that car dealerships have about doing anything to make a profit, lack of ethics, integrity and honor, fits the salesman Roger ‘big mac” and Taha to a “T”. This dealer’s have about doing anything to make a profit, lack of ethics, integrity and honor, fits the salesman Roger ‘big mac” and Taha to a “T”. This dealer’s sales tactics are stuck in the 70’s and 80’s; they have not evolved and do not understand that consumers today are more savvy, informed, connected, and empowered. They have access to vast information, opinions, and options, shaping their decision-making process. I got a price on a new 2024 CRV thru True Car, the dealer said over the phone they would honor it, when I went there it took 95 minutes before I even saw and drove the car. They low balled me on my trade and would not honor the True Car price, even when I was not interested in trading my vehicle. Taha was the first salesman that waited on me, he was rude and full of himself; spoke to me like I was beneath him. He took my license and left without saying anything, After 15 minutes I walked out and only came back because I forgot they had my license. A man identified himself as Big Mac said he would help me; all he did was complain how busy he was and had other customers that he should be helping and not me and was only helping me because his manager said to. He kept going back and forth to his manager on the price and got very rude when I told him that I already had a price from True Car on the 2024 CRV EXL which I was told they would honor and was looking for them to value my trade close to what KBB says its worth. I eventually got up and left when his manager said that they were not able to honor the price I got from True Car and he could help get another vehicle in that price range just not a 2024 CRV EXL. I have been buying cars from McGrath dealerships for almost 30 years, based on this interaction; I will take my business somewhere else in the future. This is a very competitive business and there are many dealers that are not stuck in the Stone Age and would want my business. More