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McGovern CJDR of Acton

Acton, MA

4.9
450 Reviews

196 Great Rd

Acton, MA

01720

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Showing 450 reviews

June 08, 2024

Great service department. We have been going there for at 8 years and had no issues. The work is excellent. We appreciate working with Sandra and Bart More

by arlene.deardorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Lopez and Bart Catalano
Jun 10, 2024 -

McGovern CJDR of Acton responded

Arlene, thank you for your loyalty and kind words about Sandra and Bart! We're glad to hear that our McGovern Chrysler Jeep Dodge Ram Acton service department has consistently met your expectations.

June 07, 2024

The service department has always been so accommodating and helpful. Randy spent time working with the warranty company and made sure everything was in place. No other dealership has gone above and beyond More

by Shari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy , Chris Couture, Mike Rand, Brian Fisher, Alex Mueller, Mike Meneses
Jun 10, 2024 -

McGovern CJDR of Acton responded

Shari, we're delighted to hear that Randy and our service department at McGovern Chrysler Jeep Dodge Ram Acton exceeded your expectations. Thanks for sharing your positive experience with us!

June 03, 2024

Sandra Lopez is an Excellent Service Advisor to work with. Always keep me informed when my truck is being serviced . Goes above and beyond with exceptional customer service. She embodies how a Service A More

by 19tracylewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Lopez - Service Dept
Jun 03, 2024 -

McGovern CJDR of Acton responded

Thank you for highlighting Sandra's exceptional service! We're proud to have her on our team at McGovern Chrysler Jeep Dodge Ram Acton and are glad she could provide such a positive experience. We appreciate your feedback!

June 03, 2024

My service experience at McGovern of Acton is always superior! Especially appreciate Bart Catalano and service department team. More

by COXIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Catalano and all of the service team, Chris Couture
Jun 04, 2024 -

McGovern CJDR of Acton responded

We're delighted to hear that Bart and the service team at McGovern Chrysler Jeep Dodge Ram Acton provided you with a superior experience! Thanks for sharing your positive feedback.

May 31, 2024

Carol the salesperson was great to work with. Unfortunately the GM tried to pull all the cliche used car dealer tactics that I hate. Trying to upsell with undercoating, trying to sell warranty, t More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carol
Jun 03, 2024 -

McGovern CJDR of Acton responded

Chris, I'm glad to hear Carol provided great service, but it's disappointing that the rest of your experience didn't meet expectations. We strive for transparency and respect in all our dealings and apologize if we fell short here. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Mutaz Mousa - General Manager - mmousa@mcgovernauto.com

May 31, 2024

Was and still a truly exceptional experience through the process of finding and fixing the defective doors, specially the driver door which was finally fixed by this good team who work at this dealership. More

by Cecilia Olivares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra López , Chris Couture
Jun 03, 2024 -

McGovern CJDR of Acton responded

Cecilia, we're delighted to hear that our team at McGovern Chrysler Jeep Dodge Ram Acton could assist you with your doors and provide an exceptional experience. Thank you for the kind words!

May 29, 2024

Great service so far. Found the Jeep that was right for us. Friendly and straight forward. More

by SM
Recommend Dealer
Yes
Employees Worked With
Julio Romero
May 30, 2024 -

McGovern CJDR of Acton responded

Congrats on your new Jeep! The McGovern Chrysler Jeep Dodge Ram Acton team is happy to hear you had a five-star experience. Enjoy the ride!

May 23, 2024

The dealership was very helpful and worked hard to resolve the issues we were experiencing. Thank you for the great service! More

by Sperrytwins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Randy- he was great as always!
May 23, 2024 -

McGovern CJDR of Acton responded

We're delighted to hear that our team at McGovern Chrysler Jeep Dodge Ram Acton could offer assistance and resolve your issues. Thanks for the positive feedback - drive safely!

May 23, 2024

Great service experience! Had my visor replaced in the back windshield fixed, and it was done fast and professionally, with great feedback during the process. More

by Mcclellandtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra was excellent help, Chris Couture
May 24, 2024 -

McGovern CJDR of Acton responded

We're delighted to hear that you had a great service experience with us at McGovern Chrysler Jeep Dodge Ram Acton! Thanks for sharing your feedback.

May 16, 2024

Timely and complete service. Everything done in one visit. I was kept informed. I have used this dealership since I bought my 2013 SRT8 from them More

by pdbirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Lopez
May 17, 2024 -

McGovern CJDR of Acton responded

We're glad to know you've been satisfied with our service at McGovern Chrysler Jeep Dodge Ram Acton since your purchase in 2013. We appreciate the positive feedback and look forward to serving you again!

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