Mac Haik Ford Lincoln

Service department is horrible, didn’t compete all issues when brought the vehicle in, they had to send someone out to do one of the recalls and still have not fixed my hood. Also had to push for a loaner ev when brought the vehicle in, they had to send someone out to do one of the recalls and still have not fixed my hood. Also had to push for a loaner even though I paid for the loaner addendum at time of purchase. More

Great staff and friendly attitude. I love taking my vehicle here for service. I would highly recommend the service department!!! I love taking my vehicle here for service. I would highly recommend the service department!!! More

Mac Haik service is always good, but Mobile service was fast, easy, and saved time. Technician was professional, knowledgeable, and friendly. Wonderful experience. fast, easy, and saved time. Technician was professional, knowledgeable, and friendly. Wonderful experience. More

Great sales men nice an plot would recommend my friends to Mac Haik ford Georgetown tx to Mac Haik ford Georgetown tx More

It opened on time and it didn't take them long to taken care of. The service was great 👍 care of. The service was great 👍 More

My husband and I, had a great time at the dealership everyone was very friendly. everyone was very friendly. More

Very prompt and friendly. Communication was excellent. Knowledgeable tech. We will return again Very responsive. Communication was excellent. Knowledgeable tech. We will return again Very responsive. More

Bought a used car here last summer that only had one key. It’s one of those expensive push start keys and they said they would get me a spare. I buy the car and have to come back on a Thursday when the key g It’s one of those expensive push start keys and they said they would get me a spare. I buy the car and have to come back on a Thursday when the key guy is there. No biggie I take off one Thursday morning from work and head down there. Process is really quick and they tell me it’s a special order key that could take 3-6 months to get. Ok cool just call me when it gets in, but the call never comes. I call my salesman about 5-6 months later looking for my key and he says he’ll check on Thursday when the key guy is in and get back to me, which he never does. We repeat this process weekly for WAAAAY too long until he finally starts ignoring me. I call I text but no response. So I start calling the office explaining what I need and they send me to a voicemail that no one ever returns. I left at least 4 messages that were ignored. This morning I’m finally in the area of the dealership (not here often) so I decide to stop in and find out where my key is. Of course they don’t know but say it’s been too long so they can’t give me the key. They’ll split the cost with me but refuse to give me the key that was promised. Also don’t seem smart enough to realize that it’s been too long since I bought the car because they have been ignoring me for about 6 months now. Don’t do business here if after the sale service matters to you. They ignored me forever and then let me walk away mad over a key, you can can probably expect the same poor customer service. Apparently having repeat customers isn’t a priority here. Covert Ford Hutto is close by and those guys are fantastic, go there instead More

Fantastic buying experience. Luis was the best sales rep I have ever worked with. He was determined to get me the F150 exactly the way I wanted it. And he did! Haik has the be Luis was the best sales rep I have ever worked with. He was determined to get me the F150 exactly the way I wanted it. And he did! Haik has the best inventory selection I have ever seen. Prompt, courteous response from all the staff I encountered. Love my truck! Thanks Luis! More

Muy buen trabajo y gran atención lo mejor de lo mejor son únicos en su trabajo 👏 únicos en su trabajo 👏 More