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Lithia Hyundai of Reno
Reno, NV
3,644 Reviews
Lithia Hyundai of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc.
Lithia Hyundai of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville, Sun Valley, and Dayton Nevada, features a wide selection of new Hyundai and used Hyundai cars, trucks and SUVs.
Our inventory includes new models such as:
The newly redesigned 2020 Hyundai Accent and Accent Hatchback.
The all-new 2020 Hyundai Sonata.
The new body style Veloster and Veloster N.
The redesigned 2020 Elantra and Elantra GT Hatchback.
The new 2020 Santa Fe.
The incomparable 2020 Tucson.
The all new full-size third row Hyundai Palisade.
The new compact SUV 2020 Hyundai Kona
And an all new 2020 Hyundai Venue.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,644 reviews
June 01, 2024
We've worked with Matt in the service department for years; he is amazing! He is friendly and knowledgeable; we trust him completely. years; he is amazing! He is friendly and knowledgeable; we trust him completely. More
by anperez1
Verified CustomerEmployees Worked With
Helpful June 01, 2024
I live 123 miles from the nearest Hyundai Service Center. When I made the appointment for the recall #197, I explained that I live out of town, and there is oil leaking onto my alternator. They had my car fo When I made the appointment for the recall #197, I explained that I live out of town, and there is oil leaking onto my alternator. They had my car for 3 hours, just to confirm what I told them over the phone. They explained they don't keep the alternator or valve cover gasket in stock. They had to order the parts and I had to bring it back a second time. Guess what, they didn't have it ready by the time I had to return home!!! My grandkids were getting out of school! Thank goodness my daughter brought her truck. So, home we went, just to return, a 3rd time. 246 miles.round trip, three times, totals 738 total miles, not including the 2nd vehicle. Multiply 5.25 per gallon of premium gasoline times 37 gallon equals ~$195.25, plus, lunch for 3ach day Altogether, it cost me our of pocket about $300, not including my time, just waiting. I realize their is a certain protocol these places have to follow, however, for those of us that do not live in a big city, there is no consideration made by the service department. On the bright side, there is no more leak and the new alternator is working as it should. One more thing, the mechanic forgot to put a screw back in place on the manifold. Thank God I found it when I got home!!! It was a miracle the screw did not fall out while traveling home!!! More
by rclingan17
May 31, 2024
If you’re looking for a no pressure car salesman, ask for Mike Costello. He was polite and straight forward and was a pleasure to deal with. He answered all our questions and seems to believe in the products Mike Costello. He was polite and straight forward and was a pleasure to deal with. He answered all our questions and seems to believe in the products he’s selling. Thanks Mike for all the time you spent with us. More
by Rob
May 31, 2024
Daniel Dunham made sure to to take the time to show my wife and I all the functionality of the palisade. Will do business with them again. wife and I all the functionality of the palisade. Will do business with them again. More
by CHIRAGPARIKH
May 30, 2024
I have had a overall great experience. Lance Smith provide a great service and he is awesome service rep. And he is why I give you 5 stars. But there is a sales rep there named Matt. Very Lance Smith provide a great service and he is awesome service rep. And he is why I give you 5 stars. But there is a sales rep there named Matt. Very rude a very disrespectful employee that shouldn't be working as a front line employee and is a poor representation of the dealership. If I had to deal with him every time I needed to go to the service department I would never buy a another car or recommend one from that dealership. More
by Will Vass
Employees Worked With
Other Employees :
Attilio Ravo
May 29, 2024
Lance is an outstanding service employee. He goes above and beyond to make sure his customers are hapoy. He goes above and beyond to make sure his customers are hapoy. More
by CASHTON1980
Employees Worked With
May 28, 2024
Dealer said I would get a tax credit for buying hybrid car, I told him he was wrong, he said it was new credit for 2024. I was right he was wrong. No credit for hybrid only for ev and plugin hybrid and on car, I told him he was wrong, he said it was new credit for 2024. I was right he was wrong. No credit for hybrid only for ev and plugin hybrid and only on cars manufactured in us not Korea. Sales people need better education. More
by MARYINMAMMOTH
May 27, 2024
David was extremely helpful and friendly. He was able to work with us and get us what we needed. He was able to work with us and get us what we needed. More
by BRIAN.HANIFAN
Employees Worked With
May 26, 2024
It's always a pleasure to work with Lance Smith. He is very top-notch. He is very top-notch. More
by Don Mambourg
Employees Worked With
May 24, 2024
They never answered calls! I had to call for weeks and never got a call back wntill I insisted on getting some answered and my car was there for almost a month after being told I had to call for weeks and never got a call back wntill I insisted on getting some answered and my car was there for almost a month after being told its be a few days. More
by Kk
Employees Worked With
