Lexus of Pleasanton
Pleasanton, CA
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Jason Portillo was so helpful to me and very responsive to my service request.He was able to squeeze my vehicle to his very tight schedule. He also made a very good recommendation on the preventive mainten to my service request.He was able to squeeze my vehicle to his very tight schedule. He also made a very good recommendation on the preventive maintenance of my vehicle considering its age. I greatly appreciate the service and tender loving care being accorded to my vehicle. Very happy with experience at Lexus of Pleasanton. More
Jason and Lexus of Pleasanton were incredible to work with. I have purchased several cars from Lexus of Pleasanton, the sales and service have always been first rate. with. I have purchased several cars from Lexus of Pleasanton, the sales and service have always been first rate. More
The entire experience was very enjoyable. From meeting Russ at the Lexus dealership and discussing my vehicle needs and a test drive. Then it was a matter of finding my unicorn which was done From meeting Russ at the Lexus dealership and discussing my vehicle needs and a test drive. Then it was a matter of finding my unicorn which was done in a very acceptable time frame at which time I took possession of my new car. Russ also professionally tutored me in many of the operating features along with setting up my phone. Sayed my financial guy was also very knowledgeable, professional and personable. He did a great job explaining the financial aspect of my new vehicle, with a state of the art diagram table. The Hendrich Lexus of Pleasanton dealership is a top notch operation with total professionalism from the top down. I would recommend this dealership to anyone who would listen to me. More
Service performed 20 minutes faster than normal. Service performed 20 minutes faster than normal. Service performed 20 minutes faster than normal. Service performed 20 minutes faster than normal. Service performed 20 minutes faster than normal. More
We have been taking our RX to Lexus of Pleasanton for years. We have always had excellent service. Forrest is very upfront and communicates throughout the entire process. There are never any surprises years. We have always had excellent service. Forrest is very upfront and communicates throughout the entire process. There are never any surprises when we pick up our car and I never feel like they are trying to upsell me things I don't need. More
I moved to a different city 40 min away but found myself traveling back to Lexus Pleasanton because of the great customer service. I received a loaner car while my car received services. Jim was very helpf traveling back to Lexus Pleasanton because of the great customer service. I received a loaner car while my car received services. Jim was very helpful and updated me every step of the way…Thank you Jim! More
Wonderful service experience with Forrest. Brought my car in for an audio concern and they identified the issue and found I fell under a parts warranty! Contacted me when the part arrived an Brought my car in for an audio concern and they identified the issue and found I fell under a parts warranty! Contacted me when the part arrived and got me in and out quickly. Great experience! More