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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
14,000 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 14,000 reviews

June 13, 2024

Great service. Jose Amaro is a pleasure to work with. He’s very knowledgeable and addressed all of our concerns. The dealership is beautiful. More

by smessana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Jun 13, 2024 -

Lexus of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that Jose provided excellent service and addressed all your concerns at Lexus of Pembroke Pines. Take care!

June 13, 2024

Very attentive, great costumer service, I'm very happy with my purchase and the care I have received from Edgar, Efrain the rest of the staff at the dealership, More

by gabrielperdomo08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Lexus of Pembroke Pines responded

Gabriel, we're delighted to hear that Edgar, Efrain, and the rest of our team at Lexus of Pembroke Pines provided you with excellent customer service. Enjoy your new purchase!

June 13, 2024

it was a very pleasant experience and timely. I look forward to servicing the car on a regular schedule. More

by MSUAREZMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Prompt service and the staff very polite. My suggestion is to consider changing the furniture in the cafe waiting area. The back of these chairs is very uncomfortable. They only hold half More

by dietpalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Second Time at Lexus Dealer this week not happy for that. But I do have a awesome Service Manager name Andre and he always seems to make it right. I really appreciate him. ⭐️⭐️⭐️⭐️⭐️ More

by TIFFANY21UM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Service manager
June 13, 2024

MICHELE was extraordinary. The payment and documentation took a little longer than expected. Nonetheless I am very satisfied. Waiting for the car to be delivered to Colorado. More

by BHAUBOLD
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

This is the second car I lease with Darren and Lexus of Pembroke Pines and in both cases the experience was great. I recommend them. More

by MARCELO_DELIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Lexus of Pembroke Pines responded

Marcelo, we're delighted to hear that Darren and the team at Lexus of Pembroke Pines provided you with another great leasing experience. Thanks for your recommendation!

June 12, 2024

He helped me to find the perfect car for me at the right price even when I was really picky they never got mad or tired of me, really appreciate that since buying a car can be a lot of stress. More

by aquinolisa742
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edson Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Lexus of Pembroke Pines responded

We're glad to hear you had a positive experience finding the perfect car at Lexus of Pembroke Pines! Our team is always here to help make the process as stress-free as possible. Enjoy your new ride!

June 12, 2024

It was very unfortunate. I tried to buy a Lexus ES model and they would not make a deal and that was me giving them 8K for a down payment. They did the normal dealer play of More

by GRANITEMONSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francesca Costantino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know anyone else who was involved but whoever was involved , lost a serious buyer .
Jun 12, 2024 -

Lexus of Pembroke Pines responded

It's disappointing to hear about your experience trying to purchase the vehicle. We strive for a smooth and fair process, so it's concerning that we fell short in this instance. If you're open to discussing further or have any other questions, please feel free to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 12, 2024

This was my 6th vehicle with Lexus of Pembroke Pines. This month, I turned in two cars and drove off with two gorgeous new vehicles. And thanks to Gema in finance for really taking care of us. I think More

by BOBBY V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gema Vanessa Urbina
Jun 12, 2024 -

Lexus of Pembroke Pines responded

Thank you for your continued loyalty to Lexus of Pembroke Pines! We're delighted that Gema and Ronald have consistently provided hassle-free service. Enjoy those gorgeous new vehicles, and we look forward to seeing you again in three years!

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