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Lexus of Knoxville

Knoxville, TN

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rated
1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

March 27, 2023

Best dealership around with immaculate service and amazing employees. I worked with Bri to buy my 2020 Lexus RC and she was on the ball! She never lacked a smile on her face, while demonstrating excep More

by KTR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bri Jones
Mar 29, 2023 -

Lexus of Knoxville responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Lexus of Knoxville to have earned it.

February 17, 2023

Do not trust this store for help with a purchase i made the mistake awful More

by ben9895
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Logan Waggoner, Nordehl Unbehaun
February 02, 2023

Unless you are a local buyer, shop elsewhere! First, this (2021 BMW) was the 3rd vehicle we've recently purchased via auto web sites without any issues. The good-The response, honest evaluation More

by TWMN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Colton
December 29, 2022

I came to the dealership to test drive a new 2023 RX350. I was met with a sales person, who seem nice, but made me feel if I was not good enough to test drive. Funny I drove to the dealership in my 202 RX35 More

by byrdwm1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dallas Hoard
June 12, 2022

My wife, daughter, and I came to the dealership to look at some lexus sedan. We pull up get out and walk through the the front door and just about every employee looks at us and not a word or a single soul More

by Jcgt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one spokes to us to get any names
Jun 16, 2022 -

Lexus of Knoxville responded

Thank you for bringing this to our attention. We apologize for the absence of hospitality from the dealership. Please call me on my cell at (865) 310-1079 if you would be willing to provide me more specifics. We would love to start fresh and earn your business! Nordehl Unbehaun General Manager

June 02, 2022

Today I was blessed to become the new owner of this beautiful ride! My husband and I continue to clearly see God showing up and showing out in our lives daily it seems…. Lexus Of Knoxville I cannot More

by Danielle.holloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
Jun 05, 2022 -

Lexus of Knoxville responded

Hi, your wonderful feedback and rating mean a lot to us. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

November 15, 2021

My wife and I bought a used Toyota Avalon last week and we’re treated like royalty. Ben and Michael were very courteous, professional and treated us like old friends. I would recommend Lexus of Knoxville More

by J Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandy, Michael Connery
Nov 17, 2021 -

Lexus of Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Knoxville! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 15, 2021

We purchased a 2020 RX 350 from this dealership. At that time we purchased the maintenance plan and something called Auto Butler. We have since moved to Chattanooga, and are now finding out that the Auto More

by Mitzie.simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lexi
February 25, 2021

I have been to this Lexus dealership for service many times. Shiloh is amazing and always keeps me updated on my car! Thank you Shiloh!! More

by Qwad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Feb 27, 2021 -

Lexus of Knoxville responded

We are glad to hear you always have a great experience with Shiloh! We sincerely value your business, and look forward to your next visit!

January 28, 2021

This dealership’s service is the best! Not only are the service personnel friendly & efficient, they go out of their way to be accommodating. They call with any unexpected issues & tell you the estimated More

by Johnny Raby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Page
Jan 29, 2021 -

Lexus of Knoxville responded

Hi Johnny, thank you so much for your feedback about Lexus of Knoxville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Take care!

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