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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
1,694 Reviews
Call Dealership (888) 705-1302
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,694 reviews

June 12, 2024

Linda HJ Jeon is very professional kindly, organized, explained, honest, diligent, fast service and helpful. More

by sharonkim8826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda HJ Jeon
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Helpful
June 12, 2024

Richard Nelson was very helpful and knowledgeable! I appreciated his services to have my car fixed at the Lexuz Cerritos dealership. Although the cost to repair the vehicle was $6,900. I’m sure the c More

by Sithary Ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nelson
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Helpful
June 11, 2024

Richard is very professional and helpful. Jeff helps me a lot in the past months. Many thanks! More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Richard
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Jun 12, 2024 -

Lexus of Cerritos responded

Jun, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

Helpful
June 09, 2024

Very helpful and efficient, offered a loaner so I could get to my other appointments that day. Got me a coupon and when I was a little late to pick another service was very kind about helping me pick up m More

by siemenslove17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Campos
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Jun 12, 2024 -

Lexus of Cerritos responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 07, 2024

Chris was fantastic to work with (especially with our long distance challenge as we live in Bay Area) and helped us find the exact exterior/interior combination of the Lexus we were searching for and fac More

by Luckydragons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Hung
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Jun 12, 2024 -

Lexus of Cerritos responded

Hi, thanks so much for the warm recommendation of the team here at Lexus of Cerritos. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
June 07, 2024

Kind, friendly, organized, clean,good service, well done, honest, diligent, beautiful showroom, comfort waiting room, More

by Jacobkim72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Yoon
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Jun 12, 2024 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 07, 2024

Very helpful reach out to me show me the cars that I was interested in kept me in touch. He was telling me the prices very informative. I appreciate everything he did to help me get into a new vehicle. More

by nana_cares25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rey Portillo
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Jun 08, 2024 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Drive safe, and we'll see you on the road.

Helpful
June 05, 2024

very friendly, exceptional customer service. really makes you feel like a guest. great after sales communications/support More

by Wilson Lam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aurora, Chris Li
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Jun 06, 2024 -

Lexus of Cerritos responded

Hi Wilson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful 1
June 04, 2024

I had a good sales experience with Linda Hyun Jean of the Lexus of Cerritos. She was very knowledgeable, patient and made me feel comfortable to buy a car. More

by Kay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linda Hyun Jeon
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Jun 07, 2024 -

Lexus of Cerritos responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 31, 2024

Was berry professional on the job. and ask for any problems about the vehicle and offer same water or coffee they make you feel like en you home More

by Juvenal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
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Jun 07, 2024 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us, Juvenal! Feel free to stop by if you ever need any more help.

Helpful
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