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Larry H. Miller Ford Lincoln Provo

Provo, UT

4.3
250 Reviews

1995 N. University Parkway

Provo, UT

84604

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Showing 250 reviews

June 12, 2024

They took 2 hours and I had to ask for my car and not only that they didn’t do the oil change and the light for oil change is on and the sticker on the window is still with the old oil change. Terrible s More

by asalia herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
June 08, 2024

Service department did a great job on my Maverick. Was in there for three recall notices and they were done by noon that day. More

by dallyn.zundel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Zavala
June 08, 2024

The dealer is very stable, I have bought my last five cars from here. I like the constancy of the materials they use in their mantainance program. More

by Birdjackd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Ensign
June 08, 2024

I HIGHLY RECOMMEND JON JENKS, our salesman, and the staff at Larry H. Miller Ford Lincoln Provo!!! Jon went above and beyond in customer service, care and support to get the truck I wanted. HE IS AMAZING! More

by jjkr279
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Henson, Dakota Anderson, Jon Jenks
June 05, 2024

Work was done promptly and well. They even washed my car and checked my ford pass points without being asked. More

by joelbridges76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
Jun 07, 2024 -

Larry H. Miller Ford Lincoln Provo responded

Thank you for taking the time to leave us a 5-star review! We're happy to hear that our team was able to provide you with the assistance you needed and that you were satisfied with the service you received. We appreciate your business and hope to see you again soon!

June 05, 2024

Took my Maverick on for three recalls. Was done by noon. Leo was amazingly awesome!!! More

by dallyn.zundel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Zavala
Jun 07, 2024 -

Larry H. Miller Ford Lincoln Provo responded

We appreciate you choosing our dealership for your automotive needs and for taking the time to leave us your feedback. We're thrilled to hear that our team was able to provide you with the assistance you needed and we look forward to serving you again in the future.

May 31, 2024

Cannot say enough about the great service and personnel who jumped in and repaired a major problem with our vehicle. Would highly recommend this dealership to anyone. Thanks for getting us back on the road More

by CSM(USAR Ret.)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager , Reese Ensign
May 26, 2024

Having spent 44 years in Connecticut and now living in Idahos east side I hadn't had occasion to deal with Larry H Miller until now, but for years I have been told nothing but good about your dealerships. More

by L E Capson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bronson Reda
May 25, 2024

I have had multiple experiences with this dealership. Buying vehicles and with servic as an out of state customer as well as a Utah resident. They have always exceeded my expectations to the point of wor More

by wood.tom.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Henson, Nate Martin
May 24, 2024

They rave about how customer service and experience is their top priority but I experienced everything but that. After several months of looking for the right truck I found a good used one here at Larry H More

by Wyatt
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jon Henson, Neli Aasa
May 25, 2024 -

Larry H. Miller Ford Lincoln Provo responded

Wyatt, I would love to discuss this with you. I do not have any record of this transaction with any of my salesmen or my sales manager. I am happy to do what i can to correct this and find something for you or speak with the dealership that didn't sell you the truck. We however do not have any record of a transaction with you. If there were financing issues or something else I want to know about it. Thank you, Jon Henson General Manager

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