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Kia of North Austin

Austin, TX

4.8
1,867 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,867 reviews

May 29, 2024

Great performance on getting my vehicle in at my appointment, addressing all of the issues and maintenance needed on the vehicle Many of the maintenance employees went above and beyond to succe More

by jkirfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/ maintenance department
May 29, 2024 -

Kia of North Austin responded

We're delighted to hear our team at Kia of North Austin provided exceptional service and addressed all your vehicle's needs. Thank you for the great feedback!

May 27, 2024

I was able to get an appointment for an oil change quite quickly. Since I was near 100,000 miles, there was some other work that needed to be done. This was taken care of quickly and efficiently. Hospitalit More

by kalolastockton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watts
May 28, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're glad to hear our team at Kia of North Austin provided quick and efficient service. We appreciate the kind words about our hospitality too!

May 26, 2024

Best sales team I have ever had the pleasure of doing business with!!!! Definitely recommend!! More

by dociacharanza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Beckenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Kia of North Austin responded

Thank you for your glowing review, Docia! We're thrilled to hear that you had such a positive experience with our sales team at Kia of North Austin. Providing excellent service and ensuring customer satisfaction are our top priorities, and we're delighted that we could meet your expectations. Your recommendation means a lot to us! We appreciate your business and look forward to serving you again in the future!

May 26, 2024

We went and got exactly what we were looking for. I am so glad to have received the help and assistance in getting us the model we wanted. More

by Morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meriah Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Kia of North Austin responded

Morgan, we're delighted to hear you found exactly what you were looking for at Kia of North Austin. Enjoy your new ride!

May 25, 2024

Great group of people! The salesman took his time getting to know me and what I was looking for. They worked to make a deal that would work for me. There was slick sales ta More

by hbw1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're glad to hear our team at Kia of North Austin took the time to understand your needs and worked out a deal that suited you. Enjoy your new vehicle!

May 25, 2024

Sebastian was so kind and helpful in our car buying process. He really listened to our concerns and helped us decide if Kia of North Austin was a good choice for us. Thank you so much Sebastian!!! More

by Pastrychefmarisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Kia of North Austin responded

We're delighted to hear that Sebastian provided such excellent service during your car buying process at Kia of North Austin. Thank you for sharing your positive experience!

May 24, 2024

Sebastian was the best helped me out on getting a great deal on my first purchase ever! He is very patient when I was hesitant but he found a way to get me what I wanted on my vehicle and made sure we didn More

by Judit luna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Kia of North Austin responded

Judit, we're so glad to hear Sebastian made your first purchase experience a positive one at Kia of North Austin! Thank you for the wonderful feedback and recommendation. Enjoy your new vehicle!

May 24, 2024

I highly recommend Sebastian at Kia North Austin! Sebastian had told me that he used to be a mechanic but his dream was selling cars. I’m so glad he’s living his dream, he is amazing at it!! Sebastia More

by uniquecamacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Kia of North Austin responded

Thank you for the glowing recommendation! We're delighted to hear that Sebastian made your experience at Kia of North Austin exceptional. Enjoy your new car, and we appreciate your support!

May 23, 2024

Sebastian Carlson was great! He worked with me to find me best possible deal. He used all of his experience and knowledge of the car business to put me in the best car for me. Se More

by CLARKRYANPATTERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Kia of North Austin responded

Clark, we're delighted to hear that Sebastian provided such excellent service! Thank you for the shoutout and your support of Kia of North Austin. Enjoy your new car!

May 21, 2024

Jason Thompsom Sales Mgr. (if you can this animal a Mgr) talked me down and kept raising his voice when I was attempting to make a cash offer on a used vehicle and said that di More

by GabeM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 22, 2024 -

Kia of North Austin responded

Gabe, thank you for sharing your concerns and bringing this to my attention. It's important that all our customers feel respected and heard when working with us, so I'm sorry to hear about your experience. I'd like the chance to discuss this further with you. Please reach out to me directly at your earliest convenience. Thank you, Ben Klein - General Manager - benklein@lithia.com

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