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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,390 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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6060 Mayfield Rd

Mayfield Heights, OH

44124

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Showing 2,390 reviews

June 01, 2024

The staff was great to work with, the process was easy. They were very honest and customer oriented as well. More

by DUKA.JR.JOHN.J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Rida
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Thank you for addressing a problem. I really appreciate it and I wasn’t there that long very friendly people there thank you. More

by GARDINERNICOLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Serve was quick and accurate. Service was done within a hour. Brent was professional and personalbe. More

by RMCN8458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great service in general. Wish they would have provided a free wash for my other car (also a Ganley purchase, albeit from Alfa Romeo), but otherwise excellent service overall More

by franceschini
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
BECKY ROACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Always welcoming, always accommodating of my preferences, and always ready to put me into a safe vehicle I can afford. More

by cthrnscln
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Rida
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

I knew what I wanted and they made it happen. My salesman Bobby Bray was friendly. Informative and a class act. My overall experience was outstanding and I recommend Ganley Mayfield Nissan. More

by gaebelein64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2024

Good dialogue and easy process to a deal. Salesman was transparent and negotiation was very professional. More

by DHYLAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2024

Korey has been my service representative for over 2 years. Upfront and honest. I have not had a bad experience with him or the company. More

by MSBREE7932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

I’ve had great service purchasing a vehicle as well as having my vehicle service More

by DELSENIALEE159
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Rida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Person
May 27, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2024

Because my sticker was bad they couldn’t drive my car to properly diagnose my front end, but still charged me full price. Should’ve been cut in half maybe at least More

by RAYRODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Korey Kainec
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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