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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
2,772 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 2,772 reviews

June 10, 2024

They were kind and accurate about the car I bought . They gave me a substantial discount in price . Even got warranty on a used car. It had low mileage for the year . Good salespeople! More

by steve5804now
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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Jun 10, 2024 -

Ken Ganley Ford Norton responded

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

Helpful
June 10, 2024

Sean was and is being vety helpful It is an amaxing car. Thank you. I woild recomend yout dealership to anyone. More

by Centuru100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear that Sean and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

Helpful
June 10, 2024

Tom was very helpful and knowledgeable about the Escape that I purchased from Norton Ford . I would recommend him to anyone looking to purchase a Ford More

by patriciaaungst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Ken Ganley Ford Norton responded

Patricia, Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 12, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 09, 2024

What an amazing experience! He sold me a car in March and it was such an easy no pressure situation that we came back to buy my husband’s car! He gained life time customers in u More

by Eeyore13!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sean and our team, and we look forward to working with you again.

Helpful
June 07, 2024

Everyone is always friendly and helpful from service to sales. They answered all my questions and made everything simple and easy More

by Zack808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Ken Ganley Ford Norton responded

Thank you, Zack, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 08, 2024 -

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

Helpful
June 06, 2024

Coupon bait and switch. There is an attempt by the sales staff to OVER CHARGE for new vehicles. No rewards for being a loyal customer to these xxxxxxxx. I do not recommend, More

by kevinebuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Ken Ganley Ford Norton responded

Kevin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
June 05, 2024

Ken Ganley Ford was fantastic to work with. They gave my husband & I a great deal. They are kind and personable. I certainly recommend this dealership. More

by kirbyrue12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
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Jun 05, 2024 -

kirbyrue12 responded

Ken Ganley Ford was fantastic to work with. They gave my husband & I a great deal. They are kind and personable. I certainly recommend this dealership.

Jun 06, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
June 04, 2024

Great service. They were courteous and polite. They were professional and communicated throughout the service process More

by mikefirtha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Ken Ganley Ford Norton responded

Mike, Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott and our team were able to help, and we hope to see you again!

Helpful
June 01, 2024

Love the loan option. And I can always get my car In quick to be fixed! Also love the shuttle service definitely would recommend always! More

by Rsitton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 03, 2024 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Helpful
May 30, 2024

Joe was very personable. He was able to get all of our concerns handled in timely manner. We appreciate his professionalism More

by Diedre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Helpful
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