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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
259 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 259 reviews

September 23, 2023

Purchased cars and trucks at Joseph Buick GMC. Always a good experience, especially the service department. They are on time, friendly and get it done right. More

by ANDYROGERS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. Don't have names
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Sep 25, 2023 -

Joseph Buick GMC responded

Thank you, Andy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
September 21, 2023

Nick and Phil made sure everything was good before leaving the dealership highly recommended.excellent job thank you. More

by Donmoening
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and John, Phil Dorger
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Sep 22, 2023 -

Joseph Buick GMC responded

It's great to hear that you had such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

Helpful
September 21, 2023

The service manager was very kind and solitious. Appreciate his kindness and concern for me. More

by RVOET39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No interaction with any of these people
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Sep 22, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
September 20, 2023

The service advisor was very friendly and did not treat us like we were crazy about our concerns with our new Buick. We were given a loaner vehicle and our car was fixed and ready the next day. More

by tammcathy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Sep 20, 2023 -

Joseph Buick GMC responded

Cathy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
September 20, 2023

Very clean and the staff is very friendly and helpful hours work great for me More

by LISAANNBOWLING61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 20, 2023 -

Joseph Buick GMC responded

Lisa Ann, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
September 18, 2023

I thought the communication with service department prior to the service and during the service was excellent. More

by dwagner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Sep 18, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
September 16, 2023

Good customer service. Well made vehicles. Solid Interest rates and I am very happy with my vehicle. More

by HUNTERTHOMAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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Sep 18, 2023 -

Joseph Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

Helpful
September 14, 2023

Always great service and quick turn around on fixing my. Car. Service guy was great More

by sue.boyce.54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry in service dept, Phil Dorger
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Sep 15, 2023 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

Sep 15, 2023 -

sue.boyce.54 responded

I have never had any issues at all ! Always treated very well

Helpful
September 14, 2023

I was pleased with the service they are very nice at this location. Thank you More

by ICEYROSEJOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of there names
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Sep 15, 2023 -

Joseph Buick GMC responded

Thank you for the five-star rating for our service department! Please don't hesitate to let us know if we can be of further assistance.

Helpful
September 13, 2023

Easy to work with. Nick kept me updated in the car I wanted and called as soon as it arrived. Smooth process. More

by gas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick sunderhaus
Report | Print
Sep 13, 2023 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Nick to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Helpful
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