Jim Ellis Ford Sandy Springs

I visited a couple of dealers and salesmen before coming to Jim Ellis and meeting Louis Thompson. At a previous Ford dealer I felt like they were being untruthful and trying to slip things past me and I cau to Jim Ellis and meeting Louis Thompson. At a previous Ford dealer I felt like they were being untruthful and trying to slip things past me and I caught their misdealing with them apologizing later and trying to regain my business. I told them I expect honestly and straight forward dealings and will not tolerate untruthfulness. When I got to Jim Ellis I had not actually planned on purchasing that day but rather looking and gathering info on the cars I wanted to soon purchase. Louis showed me exactly what I wanted and immediately I felt comfortable with Louis. Through the transaction I felt he was honest, did not push and actually listened instead of telling me what I want. He showed me options and I chose what I thought was best for me. When trading in my car they gave me a very fair deal. It did not stop there and the buying process was smooth. Did not deal directly with sales manager Shaun Barr but did converse with him and again it seemed like a cohesive group of salesman that worked well to get the deal I wanted to go through. When going through the financing process, usually an uncomfortable situation of wading through pressure to buy this or that and add into the finance, it was quite the opposite. Andre Thomas presented options, did not pressure, and answered my questions I wanted to know on prices and how they compared to normal maintenance visits. I feel I got what I asked for, not what they wanted me to buy. After spending a lot of hard earned money on a F-150, I feel I got everything I wanted in the deal and comfortable with the value they presented as an entire staff. I drove further than most at about 40 miles and drove past 7 Ford dealers that were closer. When the earlier untruthful dealers lost this sale they also lost future sales because I am more than likely going to buy my youngest son a truck within a couple of years and my first visit will be Jim Ellis Ford. While I thank them for getting me in my new truck, I really want to thank them for their honesty throughout the process. More

The dealership was well laid out and had good management of their inventory and presented good customer comforts. of their inventory and presented good customer comforts. More

I came in a for a specific truck. They had it ready for me to see when I arrived. The staff is knowledgeable and friendly. The finance team was great. Overall a great dealer experien They had it ready for me to see when I arrived. The staff is knowledgeable and friendly. The finance team was great. Overall a great dealer experience. More

Louis was great! Professional, knowledgeable, and efficient. He Listened to what we wanted and showed us our options. We found what we wanted and he made it happen! Professional, knowledgeable, and efficient. He Listened to what we wanted and showed us our options. We found what we wanted and he made it happen! More

Have worked with Thomas for years --always great. First time with Andre in Finance and he was superb. First time with Andre in Finance and he was superb. More

Louis gave great service and gave us best car buying experience l have ever had.It can stressful buying a car. Louis mad it easy and enjoyable experience. experience l have ever had.It can stressful buying a car. Louis mad it easy and enjoyable experience. More

Great people, great dealership. I would consider buying another car from them. The price was very good! I would consider buying another car from them. The price was very good! More

Smooth and uneventful deal. Had what I was looking for and delivered. I would buy from them again. Had what I was looking for and delivered. I would buy from them again. More

Great guys fun, professional and helpful I would recommend to go get a car or truck from him thank you Louis Thompson. recommend to go get a car or truck from him thank you Louis Thompson. More

Excellent service, great customer service fast service , Louis made us have a great time and was really helpful Louis made us have a great time and was really helpful More