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Ira Toyota of Danvers

Danvers, MA

4.4
1,267 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,267 reviews

June 13, 2024

Toyota technicians always did an excellent job easy to navigate website when scheduling for service appointments More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
June 13, 2024

A simple oil change should not take two hours to complete.I had an 8:20 appointment and didn’t leave the dealership to almost 1030 .This is unreasonable and there was no additional value to the serv More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
June 12, 2024

The salesman was one of the best, Vadim. Everything went very smoothly as he said it woukd. Completely satisfied with everything. More

by N/A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim, Akeem Robertson
June 12, 2024

I have been for about 13 years, the people's are doing a l very good .work More

by caal282376577@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David rojas
Jun 12, 2024 -

Ira Toyota of Danvers responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

I told the service advisor that I wanted my car washed. She said sure. When my car was ready , I asked her if they washed my car and she said oh I'm sure they did. Well guess what THEY DIDN'T!! More

by richardsdeborah7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna Walsh-Quill
June 11, 2024

I like the people but service takes way too long for your basic oil change More

by Slyangel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Jun 13, 2024 -

Ira Toyota of Danvers responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (978) 739-8300 so we may assist you in moving forward towards a resolution.

June 11, 2024

Tried to get a price on brake pads and rotors , the only way is to call a number at front parts desk called4 times no answer!finally some one showed up and gave me a price!im going someplace else your serv More

by Mikeb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate brungot
Jun 11, 2024 -

Mikeb responded

I can’t afford you guys!

June 11, 2024

Very polite company. Try to be helpful, great waiting area. Won’t sell you something if they don’t think you love it. I originally thought I wanted a RAV4 and after drivi More

by alice.mcgonigle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacki Motzi
June 11, 2024

Rick Harper was outstanding. Friendly helpful cared about me and was very respectful and knowledgeable More

by coleman.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick harper
June 09, 2024

I went in to trade in my 2014 ford escape and financed a 2021 rav 4, leida was our salesperson and had to wait a week to go back and pick up the car. She came down to the dealership to turn over the keys. M More

by Mollyjustbeingme
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leida
Jun 12, 2024 -

Ira Toyota of Danvers responded

Hi, we are glad Leida could help! Feel free to reach out to us if you need anything. Have a wonderful day.

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