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Hoffman Lexus

East Hartford, CT

4.6
1,579 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,579 reviews

June 01, 2024

Our salesman Steve was very helpful and spent as much time as necessary explaining the features of the different models and all the new technology that are in vehicles today. We would also like to than More

by E&J C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Richards, Walter Pethick, Al Ramos
May 29, 2024

My salesman Benjamin P was tremendously honest, fair & genuine. He made purchasing my IS 350 a fun experience and one I’ll never forget. I will be a return customer due to this incredible service & will More

by Coopern1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Podchaiski
May 29, 2024 -

Hoffman Lexus responded

We're delighted to hear that Benjamin made your Lexus IS 350 purchase a memorable experience at Hoffman Lexus. Thank you for sharing such positive feedback and for recommending us to friends and family! Enjoy the ride!

May 27, 2024

My experience with Hoffman Lexus Maintenance Service Departments and Service Consultant Isabel Santana is outstanding. More

by bjvanderb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel Santana, Service Advisor
May 28, 2024 -

Hoffman Lexus responded

We're delighted to hear that Isabel and our Hoffman Lexus Maintenance Service team provided you with outstanding service. Thank you for sharing your positive experience!

May 18, 2024

Great service. Easy to book car. Car was washed vacuumed. Matt was excellent With his customer service. More

by Mart291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Salimando
May 20, 2024 -

Hoffman Lexus responded

We're glad to know you had a great experience with Matt and our team at Hoffman Lexus! It's wonderful that your car was well taken care of. Thanks for the review!

May 12, 2024

Really nice environment! I took my Lexus for service, Roy was very professional and very helpful! Thank you Roy. More

by plarios0724
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Angus Jr
May 13, 2024 -

Hoffman Lexus responded

We're glad to know you had a positive experience with Roy at our service department. Your kind words are appreciated and we look forward to assisting you again at Hoffman Lexus!

May 11, 2024

Hello, My wife and I have purchased (2) Lexus vehicles in the past nine months. I liked Hers so much that I went out and bought myself one too! Tom Ryan was our salesman, who is very knowledgeabl More

by The Candy Man
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roy (in service department)...Very friendly and most knowledgeable!, Sebastian Chodulski, Al Ramos, Tom Ryan
May 13, 2024 -

Hoffman Lexus responded

We're so glad to know that you and your wife had a great experience with Tom Ryan at Hoffman Lexus! It's wonderful to see our team going above and beyond. We appreciate the recommendation, enjoy those new rides until we meet again for another purchase down the road!

May 03, 2024

It’s all about the people for me and the continued relationship. Thank you Charif for always being Amazing and supportive. When I talked about service I often talk about my experience with you. You ma More

by Cherene C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cherif D, Austin Sanchez
May 03, 2024 -

Hoffman Lexus responded

Cherene, we're delighted to know that Charif and Austin have made your experiences at Hoffman Lexus so memorable. We truly value the relationships with our customers and strive for exceptional service every time. Thanks for being a part of our family!

April 27, 2024

Our experience with Hoffman Lexus was excellent. Ben was informative, courteous and professional. What could have been a stressful experience was actually very easy. We are very satisfied customers More

by jjkelly17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Podchaiski
Apr 29, 2024 -

Hoffman Lexus responded

It's great to know that Ben and our team at Hoffman Lexus made your car buying experience easy and stress-free. We appreciate the positive feedback! Looking forward to serving you again in the future.

April 18, 2024

Polite, efficient, respectful, an entirely pleasant experience overall. Everybody involved was professional and competent. Thoroughly enjoyed the visit. More

by Bryan.donahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier, Derek Sulliman
Apr 19, 2024 -

Hoffman Lexus responded

Bryan, we're delighted to know you had a pleasant and professional experience at Hoffman Lexus. Thanks for the positive feedback!

March 30, 2024

Until now I have never had a good/great buying experience. This is all due to Tom Ryan. I was fortunate enough to have him as my sales rep and he went above and beyond in all ways. He took the tim More

by Lau22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robare in finance was also exceptional., Tom Ryan
Apr 01, 2024 -

Hoffman Lexus responded

Lau, it's wonderful to know that Tom and Mike provided you with such a memorable experience at Hoffman Lexus. We're grateful for your recommendation and look forward to serving you again in the future!

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