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Heritage Mazda Towson
Lutherville, MD
1,268 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,268 reviews
May 31, 2024
Dan provided us with a very fair price on our new 2024 CX-5. Friendly, knowledgeable and easy to work with. He set the tone for an outstanding customer service experience with the others at the dealersh CX-5. Friendly, knowledgeable and easy to work with. He set the tone for an outstanding customer service experience with the others at the dealership. We initiated the transaction on-line and Dan quickly responded to our inquiry and answered all of our questions. More
by fishelbl6
Helpful May 31, 2024
Outstanding buyer experience. Gary Parsons was our sales person. Gary is knowledgeable, honest, personable and very helpful. He goes the extra mile. Dan Chaconas was our sales Gary Parsons was our sales person. Gary is knowledgeable, honest, personable and very helpful. He goes the extra mile. Dan Chaconas was our sales manager. He provided us with a very fair price for our new 2024 CX-5 and set a customer centered tone for the transaction, which we initiated on-line. Amin Fatouraee thoroughly and efficiently explained all of the protection packages available. Everyone we encountered at this dealership was professional, friendly and helpful. More
by fishelbl6
May 31, 2024
Gary P provided great service during what is usually a stressful purchase. I drove home very happy in my new car. stressful purchase. I drove home very happy in my new car. More
by pop2012
Employees Worked With
May 30, 2024
Everyone made the process so easy. Friendly, so knowledgeable, quick, and great selection for what we needed. Friendly, so knowledgeable, quick, and great selection for what we needed. More
by jennifer walter
May 25, 2024
Paulette was amazing Throughout the entire experience Helping me to get exactly what I wanted I knew I made a great decision in coming To see her experience Helping me to get exactly what I wanted I knew I made a great decision in coming To see her More
by Sunshine.rose2992
May 25, 2024
Exceptional service. I feel like anytime I need to buy a car again I will want to use this service. By far my best experience at car dealership. Over the years I have pu I feel like anytime I need to buy a car again I will want to use this service. By far my best experience at car dealership. Over the years I have purchased at 3 different ones. Highly recommend. More
by mjbodycombe
May 24, 2024
Jenna provided excellent service and a great buying experience for me. I thoroughly recommended this dealership. experience for me. I thoroughly recommended this dealership. More
by lawmjm
Employees Worked With
May 23, 2024
Gary did a great job and was very helpful. This is our fifth Mazda. We are faithful clients. This is our fifth Mazda. We are faithful clients. More
by gretchendevos
May 22, 2024
I had a great experience purchasing my vehicle at Towson Mazda. Paulette Edwards, my sales consultant, provided exceptional service throughout the process. She was knowledgeable, patient, and genuinely inte Mazda. Paulette Edwards, my sales consultant, provided exceptional service throughout the process. She was knowledgeable, patient, and genuinely interested in helping me find the perfect car for my needs and budget. Paulette and the Towson Mazda team made the buying process smooth, transparent, and stress-free. They were professional, respectful, and efficient, ensuring that I felt confident and informed every step of the way. I highly recommend Towson Mazda and Paulette Edwards to anyone looking for a trustworthy and customer-focused dealership. Thanks to their excellent service, I am thrilled with my new Mazda and couldn't be happier with my purchase experience. More
by lsx20121221
May 20, 2024
Dan, Kashae, and Paris did an outstanding job helping us get our first car! They made this process extremely smooth and very joyful! I would definitely recommend getting a vehicle from them. get our first car! They made this process extremely smooth and very joyful! I would definitely recommend getting a vehicle from them. More
by timos.ziogos
