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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,792 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,792 reviews

June 01, 2024

Herb Chamber’s Burlington Honda is the BEST - absolutely NO pressure. They really do help you buy a car NOT sell you a car. I was amazed at how friendly DIEGO my salesperson was. More

by Harvey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego - sales
May 31, 2024

Had my wheel rims repaired and car serviced same day Great job Receptionist kept me up to date on time to pick up All service people extremely pleasant and helpful More

by JEMARROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
May 28, 2024

Michael Pereira is a GREAT Service Rep and is way beyond a "10 Rating!" He solved all our problems!!! More

by daveandmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereirra
May 29, 2024 -

Herb Chambers Honda of Burlington responded

Daveandmay, we're delighted to hear that Michael provided exceptional service and resolved all your issues! Thanks for the fantastic feedback!

May 27, 2024

Great communication, clear explanation of costs, completed work in reasonable amount of time. Courteous staff. More

by Bals23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers Honda of Burlington responded

Hi! Thank you for the positive feedback! We're glad to hear our team at Herb Chambers Honda of Burlington provided clear communication and efficient service. We appreciate your support!

May 24, 2024

Lance Fisher was fantastic! He made me feel seen and heard and worked with me until the last second when he handed me the keys to my new car. Being a young adult, working with a More

by Olivia Dulong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Herb Chambers Honda of Burlington responded

Olivia, we're delighted to hear that Lance made your leasing experience at Herb Chambers Honda of Burlington positive and hassle-free. Thank you for recommending and trusting us with your business! Enjoy your new car!

May 23, 2024

Fred was great, very helpful in showing us the features of the car and answering our questions. More

by Nsd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
May 23, 2024 -

Herb Chambers Honda of Burlington responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for rating us five stars! - Herb Chambers Honda of Burlington

May 22, 2024

Herb Chambers customer service couldn’t have been better. June went above and beyond to make sure my problem was resolved ! More

by Jim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Herb Chambers Honda of Burlington responded

Jim, we're delighted to know that June went the extra mile for you at Herb Chambers Honda of Burlington. Thanks for your kind words and support!

May 19, 2024

All maintainable work oil change and inspection went well as expected. Great job. Thank you More

by Angie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Chambers Honda of Burlington responded

Angie, thanks for trusting us with your vehicle's inspection and oil change needs! We'll see you next time. Safe travels! - The Herb Chambers Honda of Burlington Team

May 20, 2024 -

Angie123 responded

Thank you. I appreciate all you do.

May 18, 2024

Friendly, helpful, not pushy. We bought a minivan today. The transaction was smooth. Much better experience than from the dealership of another famous Japanese brand. More

by Mat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Foster
May 20, 2024 -

Herb Chambers Honda of Burlington responded

Mat, we're glad to know your experience at Herb Chambers Honda of Burlington was smooth and enjoyable. We appreciate you choosing us for your minivan purchase!

May 16, 2024

Jim was great. Great customer care and I highly recommend.. Because of my experience I will only get my cars through Herb Chambers from now on.. seriously 😊 More

by brittany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James/Jim
May 17, 2024 -

Herb Chambers Honda of Burlington responded

Brittany, we're so glad to know that Jim provided you with great service at Herb Chambers Honda of Burlington. We appreciate your recommendation and look forward to helping you with future car purchases!

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