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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,311 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,311 reviews

June 12, 2024

We received excellent service as usual! Robert is the best! He takes great care of my car! More

by BNBarinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Jun 12, 2024 -

Herb Chambers Honda responded

We appreciate you leaving us five stars! We look forward to seeing you again! - Herb Chambers Honda In Boston

Helpful
June 12, 2024

Good service of my vehicle and excellent customer service from the representative Sean DeSilva. Sean took the time to explain what I needed done and what should be the priority in my list of repairs. Having More

by Vinhbui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Jun 12, 2024 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided excellent service and helpful advice during your visit to Herb Chambers Honda in Boston. Your positive feedback means a lot, and we look forward to serving you again!

Helpful
June 12, 2024

Everyone at Herb Chambets Honda, Boston deakership is top notch! It was a great buying experience. More

by jobrien579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Herb Chambers Honda responded

We're delighted to hear you had a smooth experience with us. Enjoy your new ride! - Herb Chambers Honda In Boston

Helpful
June 10, 2024

Excellent people are awesome great customer service friendly fast and efficient. Service awesome stuff they.do More

by Arthur bolt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Herb Chambers Honda responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Honda in Boston provided excellent service. We appreciate your support and look forward to serving you again!

Helpful
June 09, 2024

I always get service here because the service is very fast and I really liked the service More

by Mariagoncalves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Herb Chambers Honda responded

Thank you for leaving us five stars! It's great to hear you appreciate our team's hard work and we look forward to serving you again! - Herb Chambers Honda In Boston

Helpful
June 08, 2024

The person who work at the service advisor need to properly train . He’s the worst service advisor I had ever met .. 0 star . More

by kevinvien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot to ask his name
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Jun 10, 2024 -

Herb Chambers Honda responded

Kevinvien, We're disappointed to hear about your experience with our service advisor. We strive for excellence in customer service. We want to address this issue with you, so please reach out when you can. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

Helpful
June 06, 2024

Everyone was very helpful in the process of getting me my car. They were able to find the color combination I wanted quickly. Nomar was great with giving all the details about the car and making sure I under More

by izzy.noailles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nomar Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're glad to hear that Nomar and the team at Herb Chambers Honda In Boston were able to assist you in finding the perfect car. Enjoy your new ride!

Helpful
June 04, 2024

Quick and easy process! Great knowledge about the selection of inventory and very helpful employees. Left some items in my trade-in vehicle and they stowed them away for me More

by Jason Veroff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valer Topalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Herb Chambers Honda responded

Jason, we're glad to hear you had a smooth experience at Herb Chambers Honda In Boston! Thanks for the positive feedback and for choosing us. Enjoy your new ride!

Helpful
June 02, 2024

Mackayla was great. She made the whole xxxxxx easy and pleasant, and I was able to quickly select the car that I wanted. More

by Yung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Herb Chambers Honda responded

Yung, we're delighted to hear Mackayla made your experience at Herb Chambers Honda In Boston easy and pleasant. Enjoy your new car!

Helpful
June 01, 2024

Sean DaSilva was my service rep on a usual extended warranty case. Diagnostics showed one issue but symptoms pointed to something else entirely. We worked through the issue together and came to a great More

by Abram C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Report | Print
Jun 03, 2024 -

Herb Chambers Honda responded

Abram, we're delighted to hear that Sean provided exceptional service and helped resolve the issue with your daughter's car at Herb Chambers Honda In Boston. Thanks for sharing your positive experience!

Helpful
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