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Herb Chambers BMW of Boston
Boston, MA
2,170 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,170 reviews
June 12, 2024
At herb chambers you get a friendly detail-oriented service crew with a renovated service area and showroom. service crew with a renovated service area and showroom. More
by cedwards1969
Helpful June 11, 2024
Service advisors do the best they can to be honest but there is absolutely no way they can earn a living and be honest working for Herb Chambers. For whoever is reading this, make sure you actually get th there is absolutely no way they can earn a living and be honest working for Herb Chambers. For whoever is reading this, make sure you actually get the service you pay for. I have, on more than one occasion, had to return for a follow up because the service I paid for was incomplete or not done at all! After over-paying for services *and* having to waste more time and energy to get the service I paid for, I gave up, asked friends and was given recommendations for a VERY honest mechanic in the area and I have never been happier. I rated the finance department 1 star because I asked, and asked, and asked for a quote on extended warranty and couldn't even get a reply to an email (even after a manager asked them to write to me!). More
by HFN
June 09, 2024
higor was very attentive and helped me a lot with the loan car until mine was ready. loan car until mine was ready. More
by Jose
Employees Worked With
June 08, 2024
Nick is the absolute best. He is so knowledgeable and very easy to talk to and makes the entire experience so smooth He is so knowledgeable and very easy to talk to and makes the entire experience so smooth More
by GiovanaV
Employees Worked With
June 07, 2024
Tremendous Service and Parts Director. Place runs like a top. Best in class! Only place I’d ever bring the wife’s Beamer! Place runs like a top. Best in class! Only place I’d ever bring the wife’s Beamer! More
by J-Bones
May 31, 2024
This was a very pleasant experience working with Hadi. We got the vehicle we wanted without any hassle or pressure.. Hadi answered all our questions with his knowledge and professionalism. I can honestly We got the vehicle we wanted without any hassle or pressure.. Hadi answered all our questions with his knowledge and professionalism. I can honestly say this was the best experience that I have ever had while buying a car. More
by jeffrey_fagnant
May 30, 2024
This is a review only for Matt Krappe, who runs the service department. I travel quite a distance to have Matt’s team service my car, despite two other dealers much closer. I probably would not own a service department. I travel quite a distance to have Matt’s team service my car, despite two other dealers much closer. I probably would not own a BMW were it not for Matt. More
by pna
Employees Worked With
May 30, 2024
Excellent experience that’s why keep coming back, nick and siraj were great to work with and siraj were great to work with More
by choubey.anupam
May 17, 2024
Higor was very helpful, patiently answered all my questions, and went above and beyond for the best possible solution. questions, and went above and beyond for the best possible solution. More
by Mku
Employees Worked With
