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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,414 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,414 reviews

June 10, 2024

Hawk Ford is clean, professional, kind and inviting. Easy to get an appointment. They took good care of me and my Escape. Thank you as always More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisa Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 10, 2024

The service was prompt and courteous. No appointments for oil change . Very pleased with my experience. More

by DFT122269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your positive experience with us! We're delighted to hear that you found our service prompt and courteous. We strive to ensure all our customers leave satisfied, and we look forward to serving you again at Hawk Ford of xx. Charles.

Helpful
June 08, 2024

very friendly and attentive. .the paperwork was processed quickly and efficiently.they took very good care of us. More

by CLEE17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Martinez Jr
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Jun 10, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your positive experience with us at Hawk Ford of xx. Charles! We're thrilled to hear that you found our team friendly, attentive, and efficient in processing the paperwork. Providing excellent care to our customers is our top priority, and we look forward to welcoming you back soon.

Helpful
June 08, 2024

I was overall very satisfied with the dealership, I especially liked working with DJ.I can't remember the name of the finance guy but he was great too. I was very disappointed with the fact that they w More

by COOPERJK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
3.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your satisfaction with our dealership and the positive experiences with DJ and the finance team at Hawk Ford of xx. Charles. Your feedback is valuable, and we apologize for any inconvenience regarding the EV tax credits. We appreciate your support and look forward to serving you better in the future.

Helpful
June 07, 2024

Still waiting for call back back if my parts came in. It's been almost 2 weeks and no call. More

by fshults1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Jun 10, 2024 -

Hawk Ford of St. Charles responded

Hi Frank, we are looking into your parts as we speak! I apologize for any delay. Either Jerry or myself (Jessica Vida) will give you a call today.

Helpful
June 05, 2024

Attentive and communicative to my needs and questions. Very knowledgeable on the actual vehicle, responsive and willing to work with me to get the deal done. Proactive in keeping process moving forwar More

by DONN.DOMICO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sladek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with us! Our team takes pride in being attentive, knowledgeable, and responsive to ensure a seamless process tailored to your needs. At Hawk Ford of xx. Charles, providing a stress-free and enjoyable car-buying journey is our top priority. Thank you for choosing us!

Jun 06, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with us! Our team takes pride in being attentive, knowledgeable, and responsive to ensure a seamless process tailored to your needs. At Hawk Ford of xx. Charles, providing a stress-free and enjoyable car-buying journey is our top priority. Thank you for choosing us!

Helpful
June 04, 2024

They were warm and attuned to my needs. They processed paperwork quickly and worked with me to give me the best car for my budget and credit. More

by Mariposawisdom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelia
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Jun 04, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we value personalized service and efficiency to meet your needs. Our team is committed to making the car-buying process smooth and tailored to your budget and credit. Thank you for choosing us; we're delighted to have provided you with a positive experience!

Helpful
June 03, 2024

Great team, knowledgable, helpful and courteous. I've been using their service for about 2 years. More

by CIDEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experiences with our team over the past 2 years! At Hawk Ford of xx. Charles, knowledgeable and courteous service is at the heart of everything we do. Thank you for choosing us for your automotive needs!

Helpful
June 03, 2024

I appreciate the time Kirk spent with be going through the process, he is great! More

by FRZNCHARLOTTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear that Kirk provided you with a top-notch experience. At Hawk Ford of xx. Charles, exceptional service is our top priority.

Helpful
June 03, 2024

It's always easy to get my car serviced at Hawk. I love that they reach out to schedule any recall work. More

by DWAGNER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisa Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Hawk Ford of St. Charles responded

We're delighted to make servicing your car a breeze, and we're committed to keeping you safe on the road. Your feedback fuels our dedication to providing convenient and proactive service at Hawk Ford of xx. Charles.

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