Hamilton Honda

Bought 2021 Civic sport certified from Hamilton Honda 3 months ago, I started hearing like humming noise coming from the rear tires, went to Hamiton Honda and saw CHRIS ALFINITO and he was very courteous, months ago, I started hearing like humming noise coming from the rear tires, went to Hamiton Honda and saw CHRIS ALFINITO and he was very courteous, respectful and even asked the technician to go with me for a ride, 1.5 hours later Chris told me that my car is ready, he REPLACED BOTH REAR TIRES AND ROTATE THE REAR ONES AND PERFORMED COMPLETE ALIGNMENT ALL FOR FREE, I was so happy that I gave him a hug, he is so nice went above and beyond to make customers happy, and I was very happy indeed, I don’t hear any humming noise any more. I recommend you talk to Chris about any service needs for your Honda. THANKS CHRIS ALFINTINO More

Had a great experience at Hamilton Honda! Chris was incredibly helpful and explained everything in a way I could understand. He truly cares about his customers. I would recommend going to Ha Chris was incredibly helpful and explained everything in a way I could understand. He truly cares about his customers. I would recommend going to Hamilton Honda for any issue! Thank you again!! More

Service technician Benjamin did a great job diagnosing a strange noise coming from my steering wheel. Kudos to him and Service rep Kendall. (I have gone to plenty of dealership service divisions where diagn strange noise coming from my steering wheel. Kudos to him and Service rep Kendall. (I have gone to plenty of dealership service divisions where diagnosing a noise is just "too time-consuming" or they "just couldn't hear" what I had heard.) Good job, Hamilton Honda! More

Very helpful staff, easy to deal with, friendly, and knowledgeable. Would definitely recommend to others. knowledgeable. Would definitely recommend to others. More

Dropped my car off for an oil change and tire rotation. I took a picture of previous noticeable damage to one of my rims before dropping it off and when I picked up my car the wheel was still in the same s I took a picture of previous noticeable damage to one of my rims before dropping it off and when I picked up my car the wheel was still in the same spot so that's how I know the $30 tire rotation wasn't completed. The receptionist told me to speak with one of the service writers that was still there. Michael Perri was the service writer I was directed to and when I asked him if I could have written proof for the $30 credit to my account (which should have just been returned to my card in the first place) He told me he couldn't and I can take a picture with my phone. I wasn't satisfied with the legitimacy of taking a picture of the computer for proof of the credit to my account so I asked him if he could go get a manager he told me "considering I was supposed to leave 15 minutes ago no" That comment was absolutely disrespectful and will only be using this dealership to reap the benefits of my free oil changes for life. Can only Imagine how many innocent people pay $30 for them to do nothing. More

Just went into a second lease term for a new vehicle and had a great overall experience. had a great overall experience. More

BUYER BEWARE! I had an absolutely horrible car buying experience with these people. Just go somewhere else TRUST ME! They will tell you that you HAVE to purchase t I had an absolutely horrible car buying experience with these people. Just go somewhere else TRUST ME! They will tell you that you HAVE to purchase the GAP insurance but don’t listen to their lies. You don’t HAVE to spend that $1,500, it’s just a cash grab for them. Oh and I still haven’t gotten that money back and it’s been months. They never even serviced the truck I bought and it had dead batteries! You can’t make this stuff up man. I had to spend $2,900 to get the truck completely serviced and dialed in. I’ve never felt so scammed in my life. DO NOT TRUST THESE LYING USED CAR SALESMAN!!! More

the problem has not been resolved car, when it rains, something happens to the electronics and the doors do not close and there is an alarm something happens to the electronics and the doors do not close and there is an alarm More

Price is expensive. Estimated service price is not accurate. If you know there's a fee for disposable fee, why don't you include in the estimate. BMW doesn't charge th Estimated service price is not accurate. If you know there's a fee for disposable fee, why don't you include in the estimate. BMW doesn't charge that. The service has gone down and I probably going to find another shop to do my services instead of coming back. More

One service advisor is so uncomfortable to be around it’s hard to walk in My advisor was wonderful though. I’m glad I only come once a year for service. it’s hard to walk in My advisor was wonderful though. I’m glad I only come once a year for service. More