Grayson BMW
Knoxville, TN
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Great service. Quick and easy purchase of a new car with trade in of existing car. Everyone at Grayson are kind and helpful. Quick and easy purchase of a new car with trade in of existing car. Everyone at Grayson are kind and helpful. More
I’m a long time customer of Grayson BMW. I continue to do business there due to the professional and excellent standards of the owners. The staff is very knowledgeable and has wonderful foll I continue to do business there due to the professional and excellent standards of the owners. The staff is very knowledgeable and has wonderful follow up on your questions and concerns. More
A professional and friendly dealership. Working with Trent is always a pleasure. I was in and out in a timely manner. Working with Trent is always a pleasure. I was in and out in a timely manner. More
I recently purchased a used vehicle from Greyson BMW, and my experience was overwhelmingly negative. The car they sold me had existing damage that was not disclosed, and I feel completely deceived. When I br my experience was overwhelmingly negative. The car they sold me had existing damage that was not disclosed, and I feel completely deceived. When I brought this issue to their attention, the sales representative, Mike Sonju, was incredibly unprofessional. He blatantly lied to my face, insisting that there was no prior damage, and even went so far as to accuse me of lying. To make matters worse, he threatened to throw me out for no reason. This kind of behavior is completely unacceptable. I will never buy a car from Greyson BMW again and strongly advise others to avoid this dealership at all costs. More
James Pyka provided me excellent service. He kept me advised of the status of my car. He treated me and my situation with the utmost care and respect. Kudos to hum for great service He kept me advised of the status of my car. He treated me and my situation with the utmost care and respect. Kudos to hum for great service More
I appreciate Justin for taking care of our 2011 BMW M3. His knowledge of the vehicle and excellent customer service is the main reason we continue to have our vehicle serviced at Grayson. The communication His knowledge of the vehicle and excellent customer service is the main reason we continue to have our vehicle serviced at Grayson. The communication is exceptional and the description of services needed makes the transaction very transparent. More