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Grayson BMW

Knoxville, TN

4.8
674 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 674 reviews

June 13, 2024

Nice people, professional. i like the video inspection. Concern for the customer. A.a a More

by bethanncox@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
June 13, 2024

Great service. Quick and easy purchase of a new car with trade in of existing car. Everyone at Grayson are kind and helpful. More

by malinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger
June 13, 2024

I’m a long time customer of Grayson BMW. I continue to do business there due to the professional and excellent standards of the owners. The staff is very knowledgeable and has wonderful foll More

by Tracylh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
June 13, 2024

A professional and friendly dealership. Working with Trent is always a pleasure. I was in and out in a timely manner. More

by Jo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent is very professional and a pleasure to work with.
June 13, 2024

I recently purchased a used vehicle from Greyson BMW, and my experience was overwhelmingly negative. The car they sold me had existing damage that was not disclosed, and I feel completely deceived. When I br More

by Luckian2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Sonju
June 12, 2024

Excellent service. Attention to detail was outstanding. Explained in detail about service. Wait time good. More

by resa3947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pyka
June 12, 2024

James Pyka provided me excellent service. He kept me advised of the status of my car. He treated me and my situation with the utmost care and respect. Kudos to hum for great service More

by KAYMJEFFERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pyka, Jacob Hanshaw
June 12, 2024

Kevin was very helpful and answered all my questions and helped me set another appointment to finish the work I need done . More

by kgcampbell614
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin
June 12, 2024

Such an Awesome dealership I will never go anywhere else to buy or service my vehicles More

by Dee Rommel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
June 11, 2024

I appreciate Justin for taking care of our 2011 BMW M3. His knowledge of the vehicle and excellent customer service is the main reason we continue to have our vehicle serviced at Grayson. The communication More

by caribbeangator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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