Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,037 Reviews
Call Dealership (281) 821-1100
View Awards

18002 Interstate 45

Houston, TX

77090

Directions

By Type

Showing 1,037 reviews

June 13, 2024

Excellent service department. Courteous advisors. Keep you informed of what work the car needs and seek approval before work is done. More

by fvdiazsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes
Report | Print
Jun 13, 2024 -

Gillman Acura of North Houston responded

Thank you for the positive review of Team Gillman Acura's service department. We appreciate your feedback and are delighted to hear about your experience with our courteous advisors. We always strive to keep our customers informed and seek approval before any work is done. Please feel free to visit us again in the future. Sincerely, The Gillman Acura Team

Helpful
June 11, 2024

Michael did an excellent job reviewing the vehicles features and, most importantly, listening to our wants/needs. We love our new 2025 MDX Type S More

by geauxalan2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jun 13, 2024 -

Gillman Acura of North Houston responded

Thank you for choosing Team Gillman Acura and for sharing your positive experience! We are pleased to hear that you enjoyed the review of the vehicle features and that Michael listened your wants and needs. We look forward to seeing you again in the future! Sincerely, The Gillman Acura Team

Helpful
June 11, 2024

Great service as always in having my windshield replaced today. Rebecca Bales-Fisher is the best! More

by darcyblackstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales-Fisher, Gillman Acura
Report | Print
Jun 13, 2024 -

Gillman Acura of North Houston responded

Thank you for your 5-star review! We are thrilled to hear about your positive experience with our windshield replacement service at Team Gillman Acura. Rebecca Bales-Fisher is indeed amazing and we will be sure to pass your comments along to her! We look forward to assisting you again in the future. Sincerely, The Gillman Acura Team

Helpful
June 08, 2024

My recall notice repair was completed within 20 minutes. My car was washed and cleaned upon its return. Great customer service. More

by Laineymiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jun 08, 2024 -

Laineymiller responded

Gillman quickly installed a recall notice item and I was in and out within 30 minutes. As a bonus, my car was washed and vacuumed. The tech explained what was done, in language I could understand. Great customer service!

Helpful
June 06, 2024

Customer Service is the best! We have been going to Gillman Acura for the last 20 yrs and Customer Service is one of the best! More

by sykeffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Seth Ian April, Gillman Acura
Report | Print
Jun 10, 2024 -

Gillman Acura of North Houston responded

Thank you for your kind words about Team Gillman Acura's customer service! We truly appreciate your loyalty over the last 20 years. We strive to provide the best experience for our customers, and we're thrilled to hear that you consistently receive top-notch service. We look forward to continuing to serve you for many more years to come. Sincerely, The Gillman Acura Team

Helpful
June 06, 2024

Yes, Raejean was fantastic! When I got connected to her this morning for a mishap on another employees part. She stayed in communication with me from beginning to end, and was j More

by Jessica Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raejean N.
Report | Print
Jun 10, 2024 -

Gillman Acura of North Houston responded

Thank you for the 5-star review, Jessica! We are thrilled to hear about your positive experience with Raejean at Team Gillman Acura. Raejean truly goes above and beyond to provide exceptional service and ensure that our customers are well taken care of. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, The Gillman Acura Team

Helpful
June 05, 2024

Excellent techs and customer service, plus a clean comfortable facility in which customers can wait. More

by lsu.estes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Jun 07, 2024 -

Gillman Acura of North Houston responded

Thank you for the 5-star review! We are delighted to hear that you had a positive experience with our techs and customer service at Team Gillman Acura. Providing a clean and comfortable facility for our customers is a top priority for us. We look forward to welcoming you back in the future! Sincerely, The Gillman Acura Team

Helpful
June 04, 2024

Was a customer to get car repaired. Customer service was fantastic! Went over and above. More

by Thankful
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Jun 06, 2024 -

Gillman Acura of North Houston responded

We appreciate your positive feedback about Team Gillman Acura. Providing fantastic customer service is our top priority, and we are glad to hear that we went above and beyond during your car repair. We look forward to serving you again in the future. Sincerely, The Gillman Acura Team

Helpful
June 04, 2024

Our service Rep Miguel was efficient, and extremely helpful. Dropping off our vehicle, obtaining a loner and picking up our vehicle went smoothly. I have no complaints. More

by wilsonnicole86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes
Report | Print
Jun 06, 2024 -

Gillman Acura of North Houston responded

Thank you, Nicole, for sharing your positive experience with Team Gillman Acura. We appreciate your feedback and are glad to hear that Miguel provided you with efficient and helpful service. We are delighted that the entire process, from dropping off your vehicle to picking it up, went smoothly. We look forward to serving you again in the future and thank you for choosing Team Gillman Acura. Sincerely, The Gillman Acura Team

Helpful
June 02, 2024

Team Gilman is the BEST hands down from the front to back this TEAM ROCKS OUT!!! More

by Chris Nixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny,Josh, April, Marcos etc... I can go on and on., Gillman Acura
Report | Print
Jun 04, 2024 -

Gillman Acura of North Houston responded

Thank you, Chris, for the amazing 5-star review! We are thrilled to hear that you had a fantastic experience with us at Team Gillman Acura. We appreciate your kind words and are glad to know our team exceeded your expectations. We look forward to the opportunity to serve you again in the future. See you next time! Sincerely, The Gillman Acura Team

Helpful
1
2
...
104