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Garber Honda

Rochester, NY

4.8
2,126 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,126 reviews

June 01, 2024

Garber Honda and Ray Henton were great, we got a good deal and a beautiful new Honda Accord. More

by MDECARLO1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Henton and Steve Carrell
May 31, 2024

I came in for 3 things. ......Only one of them was accomplished during my service appointment....... More

by SDON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only interacted with the service department
May 30, 2024

So far one of the better buying experiences I've ever had. Very friendly and professional staff. More

by WEBSTERINDUSTRO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ginamarie Lanzatella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Garber Honda responded

We're glad to hear you enjoyed your car buying experience at Garber Honda. We hope to see you back in the future, enjoy your new ride!

May 30, 2024

Very pleased with the vehicle, along with the buying experience provided by Brian Bender. He made me feel very comfortable as we discussed all aspects of the purchase including pricing. Brian was well More

by DECEMAPRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bender
May 31, 2024 -

Garber Honda responded

Thank you for sharing your positive experience with Brian and the team at Garber Honda! We're delighted to hear that you felt comfortable throughout the process and are enjoying your new CRV hybrid. Your recommendation means a lot to us!

May 27, 2024

I was very impressed with the service. My only complaint is I did not notice my car was in need of the state inspection this month. I just wish that the service department would have noti More

by LADYBLG47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Garber Honda responded

Thank you for sharing your feedback! We're glad to hear you were impressed with our service. We apologize for missing the state inspection and appreciate your understanding. Looking forward to assisting you at your next appointment!

May 25, 2024

Excellent professional atmosphere very clean and kind people that take care of you. Joe LoVerde was great to work with when buying our vehicle. More

by Thegiannettos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LoVerde
May 30, 2024 -

Garber Honda responded

We're delighted to hear you had a great experience with Joe and our team at Garber Honda. Thanks for the positive feedback!

May 24, 2024

I had a very good experience with Al and the whole team while buying my new CR-V. They were very straightforward and made the buying process quite stress free, which I appreciated. More

by AWOLF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Bello
May 30, 2024 -

Garber Honda responded

We're delighted to hear that Al and the Garber Honda team made your CR-V purchase stress-free. Thanks for sharing your positive experience! Enjoy the new ride!

May 22, 2024

Joe LoVerde was great to work with. I would highly recommend Garber to my family and friends. More

by Chris Platt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph LoVerde
May 29, 2024 -

Garber Honda responded

It's awesome to hear you had a great experience with Joe LoVerde at Garber Honda. We appreciate your recommendation and look forward to serving you family and friends!

May 21, 2024

As a long time and loyal Garber Honda customer, I was disappointed that the service department wasn't able to save any $$$ on my recent repairs to my 2014 Pilot. The repair bill quickly added up to near More

by jim.scheirer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jill
May 30, 2024 -

Garber Honda responded

Jim, we always for fair and transparent pricing and we understand the frustration of repair expenses. We value you as a long-term customer and your feedback is important to us. If there's anything you would like to discuss please feel free to reach out.

May 21, 2024

Car was serviced quickly. Oil was left in skid plate on the underside of the car so it was leaking on the garage and had to be cleaned out when I got it home. I didn't bother More

by JAMIE_LITTLETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
other
May 31, 2024 -

Garber Honda responded

Jamie, we strive to provide accurate information and quality service, and it seems there may have been a lack in communication or confusion. We would like to address this and answer any questions or concerns you have if you're open to discussing.

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