Fields Cadillac St. Augustine

Friendly professional staff. Buying a car can be a long grueling experience. Purchasing a vehicle from here was the most Pleasant car experience I've ever had. The facility has g Buying a car can be a long grueling experience. Purchasing a vehicle from here was the most Pleasant car experience I've ever had. The facility has great amenities to enjoy while there or passing through. I highly recommend taking your Business here. More

Great dealer ship will not go to any other place to buy or repair my vehicle or repair my vehicle More

My salesman Woody was kind, professional, knowledgeable. I would highly recommend this dealership to all my friends and family! I would highly recommend this dealership to all my friends and family! More

Nice to see a lot of good people in the dealership and the people who are very knowledgeable and willing to help you out. the people who are very knowledgeable and willing to help you out. More

Great team of experts. See Jake. Good experience. In and out in less than an hour. See Jake. Good experience. In and out in less than an hour. More

Pleasant service staff & amenities. Grabbed lunch at counter. Quick service. Love going to Fields Cadillac. Grabbed lunch at counter. Quick service. Love going to Fields Cadillac. More

After dealing with rude and questionable business tactics at other dealerships it was nice to talk to professional's that cared about you. at other dealerships it was nice to talk to professional's that cared about you. More

I did not have an appointment for an oil change, But they took me anyhow. For that I am very grateful. took me anyhow. For that I am very grateful. More

If I could give a 0 rating I would. I have been a customer of Fields Cadillac and Cadillac in general for the last 24 years. I bought the last car there in 2019. A certified preowned 2 I have been a customer of Fields Cadillac and Cadillac in general for the last 24 years. I bought the last car there in 2019. A certified preowned 2015 SRX with 9400 miles. Everything was great with service all those years until they changed management and fired most of the service department. It went downhill from there. In March 2024 my car had 84,000 miles and was 9 years old when a part (electronic brake control module) failed. Not only does Cadillac not make the part any more, but it could also not be repaired and it was VIN # specific. So basically I had no choice but to trade my car in. That was bad enough but when I brought the car in for that problem, they changed my regular brake pads and exchanged fluids at a cost of over $800. On a car that they knew was no longer any good. I complained to the BBB and asked to be reimbursed for that money. It was gouging pure and simple. Fields Cadillac did not even bother to respond to BBB. They were rude to me through the whole ordeal and offered me less money for a trade in than any of the other dealers. I will never buy another GM product as a result of being treated so poorly by this dealership. More

Very responsive for service needs and arranges pick up and drop off. Easy to get work done. and drop off. Easy to get work done. More