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Empire Nissan

Ontario, CA

4.9
430 Reviews

1377 Kettering Loop

Ontario, CA

91761

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Showing 430 reviews

June 09, 2024

Como mujer es muy comun que no tengamos el servicio que es necesario para nuestros carros o que al lugar que vayamos a optenr el servicio de nuestros carros las personas quieran tomar ventaja de ello, pero More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Perez
Jun 10, 2024 -

Empire Nissan responded

Abby, gracias por tomarte el tiempo de compartir tu experiencia con nosotros. Estamos encantados de saber que Rafael Pérez le brindó un servicio profesional e hizo todo lo posible para ayudarlo. Apreciamos mucho sus comentarios y esperamos poder servirle nuevamente en el futuro. Saludos, John Fakhoury Gerente General Customercare@empirenissan.com

June 07, 2024

Had a scheduled appointment with Gary. 4 minute wait. Always greets you with a smile,professional attitude, Questions for visit while using a tablet. Having known Gary for 24 years, my se More

by Ms Linda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy, Rene, Joe Sartor, Dave Ky, Rizwan Ali, Gary Worley
Jun 10, 2024 -

Empire Nissan responded

Hi Linda, thank you so much for taking the time to leave such a positive review about Gary! We are thrilled to hear about your wonderful experience with him. We truly appreciate your loyalty and are grateful for your kind words. Thank you for choosing our services! Regards, John Fakhoury General Manager Customercare@empirenissan.com

June 03, 2024

The sales team at Empire Nissan were pleasant and knowledgeable and were very helpful in providing the information needed to make an informed decision in selecting and purchasing a new vehicle. Ruel More

by nicola.hubert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruel, Miguel Oliva, Manuel Cabrera
Jun 04, 2024 -

Empire Nissan responded

Hi nicola.hubert, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Ruel and our team at Empire Nissan provided you with excellent service and made your car buying process smooth and pressure-free. We appreciate your recommendation and look forward to serving you again in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com

May 31, 2024

Dave Ky was ready for my appt with the vehicle I was interested in. The process of leasing this vehicle went smoothly & efficiently More

by BAMALOVE80.JB
Recommend Dealer
Yes
Employees Worked With
Dave Ky
Jun 03, 2024 -

Empire Nissan responded

Hi BAMALOVE80.JB, thank you for taking the time to share your positive experience with Dave Ky. We're thrilled to hear that your leasing process was smooth and efficient. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Regards, John Fakhoury General Manager Customercare@empirenissan.com

May 28, 2024

Very friendly and helpful. 2nd car we bought from them. Would definitely buy a 3rd. More

by Tomsde84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Aguilera
May 29, 2024 -

Empire Nissan responded

Hi Tomsde84, thank you for your kind words and for being a loyal customer! We're thrilled to hear that you've had positive experiences with us and we look forward to assisting you with your next car purchase whenever you're ready. Thank you for choosing us! Regards, John Fakhoury General Manager Customercare@empirenissan.com

May 12, 2024

Fast service is the normal for this dealer. Appointments are easy to get and they complete repairs quickly. More

by richcook21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 13, 2024 -

Empire Nissan responded

Hi Rich, thank you for sharing your experience with us! We're glad to hear that you found our service fast and convenient. We appreciate your feedback and hope to continue providing you with top-notch service in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com

May 04, 2024

Always great service at Empire. They kept me informed of its progress during service. Peace of mind. More

by discoverela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Farris, Gary Worley, Cesar Cardenas, Joe Avila, Oscar Armas, Johnathan Hasshaw, Sam Espianoza, Andrew Brandler, Felipe Cante
May 06, 2024 -

Empire Nissan responded

Hi discoverela, thank you for sharing your positive experience at Empire Nissan! We're delighted to hear that you were kept informed and had peace of mind during your visit. Your feedback is greatly appreciated and we look forward to serving you again in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com

April 24, 2024

Rafael perez help me out with my car service like always he took care of me very nice person to work with. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael perez
Apr 25, 2024 -

Empire Nissan responded

Hi Victor, thank you for sharing your positive experience with Rafael! We're thrilled to hear that he provided you with excellent service. We appreciate your feedback and hope to continue exceeding your expectations in the future. Thank you for choosing us for your car service needs! Regards, John Fakhoury General Manager Customercare@empirenissan.com

April 14, 2024

Great service and on time as promised. Purchased 3 or 4 vehicles from this dealership. Professional service great staff More

by fernandozng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Henandez, Ruel Bandoja, Rizwan Ali, Cesar Cardenas, Walter Serrano
Apr 15, 2024 -

Empire Nissan responded

Fernando, thank you for taking the time to share your positive experience with us. We are thrilled to hear that you have been satisfied with our service and staff during multiple visits. We look forward to continuing to provide you with excellent service in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com

April 12, 2024

I love it here, I have bought all my cars at this dealership! I would recommend going and checking them out before you buy anywhere else. Ask for Juan! I have been buying from here for over 20 years! More

by Db
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fakhoury, Manuel Cabrera, Basel Alzwaideh
Apr 16, 2024 -

Empire Nissan responded

Db, thank you for your loyalty and for recommending us! We're thrilled to hear that you've had such a positive experience with us over the last 20 years. We appreciate your support and look forward to continuing to provide you with excellent service in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com

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